CNO Chief Nursing Officer Paducah KY

Vibra Travels•Brookport, IL

About The Position

The Chief Nursing Officer (CNO) is responsible for the day-to-day operations of clinical services at the LTACH. Reporting directly to the LTACH CEO, the CNO provides, manages, and supervises clinical staff, ensuring appropriate staff competency and staffing levels to meet patients’ immediate and complex needs. The CNO promotes the overall quality of nursing care in accordance with ANA Standards of Practice. In partnership with professional staff, the CNO plans, coordinates, manages, and evaluates LTACH clinical programs and services, promoting a team approach to patient care.

Requirements

  • Bachelor’s degree in Nursing from an accredited university program.
  • Current Registered Nurse licensure in the state where the assigned hospital is located, maintained throughout employment.
  • At least three years of direct patient-care experience in an LTAC or acute-care setting.
  • At least two years of nursing management experience, such as nursing manager, nursing director, CNO, or equivalent experience.
  • Ability to define realistic, specific goals and objectives and prioritize them.
  • Ability to organize and manage multiple priorities.
  • Ability to manage people and build morale and group commitment to goals and objectives.
  • Ability to work with all levels of management and respect differences.
  • Ability to communicate and relate well with others, communicate openly and respectfully in a timely manner, share information appropriately, keep others informed, encourage contrary views, and respond promptly to messages and requests.
  • Ability to be trustworthy.
  • Ability to identify and resolve operational and administrative problems.
  • Ability to work with the Medicare system and adapt to changes.
  • Ability to work independently.
  • Proficient PC skills, including Microsoft Word and Excel.
  • Knowledge sufficient to understand and apply healthcare-industry concepts and terminology.
  • Strong customer orientation.
  • Critical-thinking skills.
  • Sound and accurate judgment and timely decision-making.

Nice To Haves

  • Master of Science in Nursing (MSN), or enrollment and progress toward an MSN.
  • LTACH experience.
  • Critical-care experience.

Responsibilities

  • Model and communicate CHC and hospital values and acceptable behavior, and foster teamwork, employee engagement, accountability, quality results, and organizational excellence.
  • Define and implement operational standards, policies, and procedures for assessing, meeting, and evaluating patient nursing-care needs.
  • Collect and analyze internal and external data about operations and clinical processes; assess and prioritize needs; and use problem-solving skills to improve operations.
  • Establish an organized nursing service and administrative structure with a clear chain of command; ensure nursing services are provided or supervised by a registered nurse and that at least one registered nurse is on duty at all times.
  • Demonstrate commitment to excellent customer service and meeting or exceeding patient expectations and satisfaction.
  • Incorporate nationally recognized professional standards and expert literature into nursing-care policies and procedures.
  • Identify and implement process changes that resolve problems, improve patient safety and quality of care, and maintain patient rights.
  • Integrate nursing services into the organization’s quality assessment and performance improvement program.
  • Prepare and manage nursing operating, special-project, and capital budgets; use appropriate productivity measures; support revenue-cycle needs; meet critical financial metrics; and steward financial resources.
  • Determine staffing requirements and ensure adequate numbers of competent, appropriately credentialed, educated, trained, motivated, and engaged staff, including contract labor.
  • Direct performance-management systems, including timely feedback, recognition of excellence, and responses to problem behavior and poor performance.
  • Collaborate with the Medical Staff to identify and resolve issues affecting nursing and overall patient care.
  • Foster effective communication among patients, nursing staff, and medical staff, and promote harmonious relationships among nursing, medical staff, patients, and the public.
  • Build effective internal relationships through communication, trust, stakeholder input, and attention to concerns; develop and maintain effective medical staff relationships.
  • Work with community leaders to assess healthcare needs, build a positive hospital image, and market hospital services; participate in the community through civic and other service.
  • Assess staff development needs and provide feedback, coaching, and development opportunities; address performance and behavior problems promptly and take action when coaching is unsuccessful.
  • Set clear goals and expectations, hold self and others accountable, demand high performance, keep commitments, and promote an ownership culture.
  • Champion change by explaining its reasons and benefits, involving stakeholders, connecting change to work processes, following through on initiatives, and communicating with those affected.
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