Chief Human Resources Officer

The Arc Wayne • Newark, NY

1d

About The Position

The Chief Human Resources Officer serves as a trusted advisor to the CEO and Senior Leadership Team on workforce sustainability, succession planning, and organizational design, and supports board-level reporting on workforce metrics, compliance, and organizational health. The role leads HR strategy and operations for The Arc Wayne, which provides individualized support and services to people with and without disabilities.

The CHRO oversees recruitment, onboarding, retention, engagement, leadership development, performance management, employee relations, compensation strategy, benefits, and employee well-being. The position ensures compliance with employment laws, human-services regulations, licensing requirements, and accreditation standards. It also oversees HR systems, payroll coordination, credential tracking, background checks, training and certification compliance, and the HR department budget and staff.

This is a full-time position scheduled Monday through Friday, 8 a.m. to 4 p.m., with flexibility to meet program needs.

Requirements

• Master's degree in Human Resources, Business Administration, Organizational Leadership, or a related field and at least 2 years of progressive HR leadership experience; alternatively, a bachelor's degree in one of these fields or a related field and at least 5 years of progressive HR leadership experience. An equivalent combination of education and experience may be considered.
• Valid New York State driver's license that meets agency authorized driver standards.

Responsibilities

• Advise the CEO and Senior Leadership Team on workforce sustainability, succession planning, and organizational design.
• Support board-level reporting on workforce metrics, turnover, compliance, and organizational health.
• Develop recruitment strategies for direct support professionals, clinical staff, and leadership roles.
• Strengthen onboarding, retention, and engagement strategies to reduce turnover and vacancy rates.
• Oversee leadership development, succession planning, and career pathway initiatives.
• Ensure performance management processes promote accountability, coaching, and mission alignment.
• Ensure compliance with federal, state, and local employment laws and regulations, including those relevant to human-services funding and licensing bodies.
• Oversee policies and procedures consistent with regulatory agencies and accreditation standards.
• Manage employee relations issues fairly and consistently.
• Assist the CEO in developing competitive compensation strategies within nonprofit funding constraints.
• Oversee benefits administration and wellness initiatives that support employee resilience and retention.
• Lead initiatives supporting employee well-being, psychological safety, and workforce resilience.
• Lead culture-building efforts that promote equity, inclusion, trauma-informed practices, and person-centered values.
• Use workforce data, including turnover, vacancy rates, engagement scores, and overtime, to inform strategy and board reporting.
• Oversee HR systems, payroll coordination, credential tracking, and background check processes.
• Ensure required certifications, licensure, and training standards are maintained for program compliance.
• Manage the HR department budget and staff.

Benefits

• Generous paid vacation time
• Sick time
• 10 paid holidays
• Medical, dental, and vision insurance
• Tuition reimbursement
• Paid training
• Bereavement leave
• Employee referral bonus
• Employee assistance program
• Retirement plan with agency match

What This Job Offers

• Job Type: Full-time
• Career Level: Executive