Chief Human Resources Officer, Americas

AXA•Atlanta, GA
•Hybrid

About The Position

As Chief Human Resources Officer, Americas, you will set and execute the people strategy for AXA XL’s operations across the United States, Canada, Bermuda and Latin America, supporting approximately 3,000 colleagues. You will lead the regional HR organization and shape a modern, connected operating model that combines high-touch business partnership with scalable services, digital platforms, workforce intelligence, automation and responsible AI. Working across the matrix with Global HR Business Partners, Centers of Expertise and regional HR leaders, you will translate AXA XL’s global HR strategy into measurable talent, organization and culture outcomes for the Americas, while contributing regional perspectives to enterprise priorities and ensuring locally relevant, compliant execution. Reporting to the AXA XL CEO, Americas, with a matrixed reporting line to the CHRO, AXA XL, you will serve on both the Americas Leadership Team and Global HR Leadership Team. You will be accountable for shaping and delivering the Americas people agenda within AXA XL’s global HR strategy, operating model and governance framework.

Requirements

  • Bachelor’s degree in Human Resources, Business or a related discipline, or equivalent experience; an advanced degree is preferred.
  • Significant progressive HR leadership experience in a complex, global matrix organization; financial services, insurance or another highly regulated industry is preferred.
  • Demonstrated success leading enterprise-scale transformation across operating models, processes, technology, data, skills and culture, with measurable improvements in adoption, experience and business performance.
  • Working knowledge of AI, automation and digital HR platforms, including the ability to identify valuable use cases and apply responsible AI principles.
  • Outstanding capability in workforce analytics, strategic workforce planning and skills-based talent strategies, with the judgment to turn imperfect data into clear executive insight and action.
  • Deep expertise across talent, organization, rewards, performance, succession and employee relations, together with a sound understanding of employment requirements across the Americas.
  • Proven ability to advise and challenge senior executives, influence across organizational boundaries and communicate complex choices with clarity, credibility and pragmatism.
  • A record of building inclusive, high-performing teams, developing successors and creating accountability in distributed and multidisciplinary environments.
  • Outstanding commercial acumen, customer orientation and risk judgment, with the ability to balance enterprise consistency, local relevance and speed of execution.
  • Resilience, curiosity and learning agility, with the confidence to lead through ambiguity and turn strategy into sustained results.

Nice To Haves

  • an advanced degree is preferred.
  • financial services, insurance or another highly regulated industry is preferred.

Responsibilities

  • Define and deliver the Americas people strategy, aligned with business priorities, enterprise HR direction and the evolving workforce needs of the region.
  • Advise the CEO, Americas and senior leadership on organization design, workforce strategy, succession, leadership effectiveness, culture, performance and complex people decisions.
  • Lead an integrated regional HR organization spanning HR Business Partnership and Centers of Expertise, with clear accountabilities, robust talent pipelines and disciplined resource deployment.
  • Modernize the Americas HR operating model by simplifying processes, improving end-to-end service delivery and scaling shared capabilities across countries and business units.
  • Build and execute a multi-year HR transformation roadmap covering organization, process, data, technology, skills and ways of working; establish clear outcomes, milestones, adoption measures and benefits realization.
  • Champion the responsible use of AI, automation and digital employee solutions across the HR lifecycle, prioritizing high-value use cases while maintaining privacy, security, fairness, transparency and appropriate human oversight.
  • Strengthen workforce intelligence by integrating HR, skills and business data to improve strategic workforce planning, scenario modeling, talent decisions and proactive identification of workforce risks.
  • Lead enterprise and regional change initiatives, including operating-model shifts, acquisitions, restructurings and capability transformations, with influential sponsorship, communication, stakeholder engagement and adoption discipline.
  • Embed an inclusive, high-performance culture in which leaders are accountable for engagement, well-being, development and effective people management.
  • Oversee complex employee relations and employment matters across the Americas, ensuring fair, consistent and legally compliant practices while managing material people and reputational risks.
  • Establish service, experience and outcome metrics for HR; use dashboards, listening data and business feedback to improve quality, speed, cost effectiveness and colleague experience.
  • Operate as an active member of the Global HR Leadership Team, working across organizational and reporting lines to share enterprise HR priorities, deliver global initiatives in the Americas and ensure that regional strategies, decisions and practices remain aligned with AXA XL’s global HR direction, governance and standards.
  • Build effective, accountable partnerships with Global HR Business Partners, Centers of Expertise and regional HR leaders, establishing clear decision rights, communication channels and shared measures of success across the matrix.

Benefits

  • Robust support for Flexible Working Arrangements
  • Enhanced family-friendly leave benefits
  • competitive retirement savings plan
  • health and wellness programs
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