Chief Donor and Growth Officer

Carter BloodCare • Bedford, TX

7d • Onsite

About The Position

The Chief Donor and Growth Officer (CDGO) develops and executes an integrated organizational strategy to grow, engage, and sustain the donor community while ensuring current and future blood collection needs are consistently met. The role provides executive leadership and strategic oversight of donor collections, donor recruitment, marketing and communications, donor relations, donor experience, community engagement, and related growth initiatives. The CDGO is accountable for an integrated donor strategy spanning awareness and recruitment through donation, retention, loyalty, and advocacy.

As a member of the executive leadership team, the CDGO translates organizational strategy, patient and hospital needs, donor behavior, and market opportunities into sustainable collection and growth strategies. The position brings together operational leadership, donor-focused service, recruitment and marketing strategy, analytics, innovation, relationship management, and financial stewardship to expand the donor base, strengthen donor loyalty, optimize collection capacity, and support the long-term sustainability of the blood supply.

The CDGO develops and leads high-performing senior leadership teams, sets clear performance expectations and accountability, promotes collaboration across organizational functions, and contributes to organization-wide strategy, culture, financial stewardship, and performance.

Requirements

• Bachelor's degree in business administration, healthcare administration, marketing, communications, public health, life sciences, or a related discipline.
• At least 7 years of experience leading executive-level strategies related to customer, patient, community, or donor acquisition, retention, engagement, and experience.
• At least 5 years of executive or senior leadership experience leading managers, directors, or other senior leaders, with accountability for multiple functions, departments, or complex operational areas.
• Experience in a regulated industry, such as blood banking, healthcare, or another mission-driven environment.
• Experience using analytics, technology, market intelligence, and consumer or donor insights to guide strategy, investment, and operational decisions.
• Advanced knowledge of strategic planning, organizational growth, operational management, and performance improvement, including translating organizational goals and market insights into measurable strategies.
• Strong understanding of customer, patient, community, or donor acquisition, engagement, retention, loyalty, and experience strategies.
• Advanced analytical, financial, and resource-management skills and business acumen to evaluate performance trends, business cases, investments, capacity, resource utilization, return on investment, growth opportunities, and organizational impact.
• Strong knowledge of marketing, communications, digital engagement, brand strategy, and community relationship development.
• Ability to lead complex, multidisciplinary functions, build alignment across senior leaders, and establish accountability for organizational outcomes.
• Demonstrated ability to lead organizational change, innovation, and adoption of new technologies and operating models.
• Exceptional executive communication, presentation, negotiation, and relationship-management skills for engagement with executive leadership, Board members, employees, donors, community and healthcare partners, media representatives, and other external stakeholders.
• Strong judgment and decision-making skills, balancing donor needs, operational requirements, quality, regulatory considerations, organizational resources, and strategic priorities.
• Valid driver's license required.

Nice To Haves

• Master's degree in business administration, healthcare administration, public health, or a related field.

Responsibilities

• Develop and execute an integrated organizational strategy to grow, engage, and sustain the donor community while meeting blood collection needs.
• Provide executive leadership and strategic oversight of donor collections, donor recruitment, marketing and communications, donor relations, donor experience, community engagement, and related growth initiatives.
• Create an integrated donor strategy covering awareness, recruitment, donation, retention, loyalty, and advocacy.
• Translate organizational strategy, patient and hospital needs, donor behavior, and market opportunities into sustainable collection and growth strategies.
• Expand the donor base, strengthen donor loyalty, optimize collection capacity, and support the long-term sustainability of the blood supply.
• Develop and lead high-performing senior leadership teams; establish performance expectations and accountability; and promote collaboration across organizational functions.
• Contribute to organization-wide strategy, culture, financial stewardship, and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive