Chief Commercial Officer (CCO)

MTM•Saint Louis, MO

11d

About The Position

The Chief Commercial Officer (CCO) leads MTM’s commercial strategy across government and managed care markets. The role is responsible for identifying growth opportunities, developing procurement strategies, building strategic partnerships, negotiating complex contracts, and designing differentiated solutions that deliver measurable value to clients and their communities. The CCO connects marketplace needs with organizational capabilities, helping MTM understand client and community needs, develop relevant solutions, win appropriate business, and build enduring partnerships. As a member of the executive leadership team, the CCO works with leaders across Operations, Product, Technology, Finance, Legal, Compliance, Government Affairs, and other functions to align market opportunities with organizational strategy and capabilities, drive sustainable and profitable growth, and strengthen client and community relationships. The CCO leads the organization’s commercial functions and integrates growth, client relationships, market strategy, and brand positioning. The role requires significant operational and financial experience, including the ability to structure business that can be implemented, operated, and sustained over the long term. The CCO also partners closely with the Chief Operating Officer and operational Regional Vice Presidents, who remain accountable for market operations, service delivery, client performance, and P&L execution.

Requirements

Bachelor’s degree in Marketing, Business Administration, or a closely related field.
At least 10 years of professional experience, including responsibilities for Marketing and Business Development supporting proposal/document management efforts.
Significant executive leadership experience in healthcare, government services, managed care, transportation, logistics, or another complex regulated service industry.
Experience building relationships with senior government officials, health plan executives, community organizations, and other external stakeholders.
Experience negotiating large, complex, multi-year contracts.
Experience working as part of a project-oriented team in a deadline-driven, high-volume project environment.
Strong financial acumen and experience evaluating pricing, margins, investments, contractual risk, and long-term economics.
Significant P&L leadership experience, preferably involving complex, multi-market operations.
Valid driver’s license.
Demonstrated success winning and retaining significant government and managed care contracts.
Ability to maintain executive client relationships, identify expansion opportunities, and introduce new capabilities.
Ability to balance business growth with economic discipline, operational feasibility, and risk management.
Ability to work collaboratively across organizational boundaries and take accountability for outcomes.

Nice To Haves

Significant P&L leadership experience involving complex, multi-market operations is preferred.
Experience translating client needs into scalable products, technology solutions, operating models, or service innovations.

Responsibilities

Develop and execute a comprehensive commercial strategy to drive sustainable, profitable growth across government, managed care, and other strategic markets.
Provide executive leadership for complex government and managed care procurement opportunities, including RFPs, rebids, contract expansions, and strategic negotiations.
Build trusted, long-term relationships with government leaders, health plans, community organizations, providers, advocacy groups, and other stakeholders.
Represent the organization as a senior executive with clients, community leaders, and industry stakeholders.
Ensure community needs and perspectives inform the organization’s solutions.
Work with clients and internal teams to understand complex business challenges and translate them into innovative, practical solutions.
Bring client and market perspectives into organizational decision-making while balancing customization, scalability, and enterprise strategy.
Lead negotiations for significant new and existing client contracts.
Develop commercial structures that balance client expectations, service requirements, risk, and financial return.
Apply P&L experience and financial understanding to revenue, margin, cash flow, and return on investment.
Lead the organization’s commercial functions and integrate growth, client relationships, market strategy, and brand positioning.
Maintain executive relationships with clients throughout the client lifecycle, identify opportunities to expand relationships, and introduce new capabilities.
Maintain accountability between winning business and delivering commitments made to clients.
Pursue opportunities that are strategically attractive, operationally achievable, and financially sustainable.
Translate client needs into scalable products, technology solutions, operating models, or service innovations.
Review RFPs to assess compliance with client documents and negotiate in the company’s interest.
Partner with the COO and operational Regional Vice Presidents while they retain accountability for market operations, service delivery, client performance, and P&L execution.