Chief Financial Officer/Chief Operational Officer

COMMUNITY HOUSE MENTAL HEALTH AGENCY•Seattle, WA

23h•$180,000 - $200,000•Onsite

About The Position

Community House Mental Health Agency is seeking a mission-driven senior executive to lead financial stewardship and operational excellence in support of its behavioral health services and affordable housing mission. The Chief Financial & Operations Officer (CFO/COO) is responsible for the organization’s financial integrity and operational effectiveness, including financial management, budgeting, accounting operations, facilities, housing assets, and organizational systems that support efficient and compliant service delivery. Reporting directly to the CEO, the CFO/COO ensures that financial systems, billing operations, and property management functions support the organization’s mission and long-term sustainability. The role supervises the Director of Finance, Controller (who oversees the Accounting Team), and Director of Facilities (who oversees the Maintenance Team), and coordinates across programs, housing operations, and administrative infrastructure. The position provides leadership spanning organizational strategy, financial planning and reporting, revenue systems, facilities and capital planning, affordable-housing compliance, people leadership, and board and external relations.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
At least 7–10 years of progressive leadership experience in finance and operations, preferably in nonprofit or affordable housing sectors.
Demonstrated experience with financial management and accounting operations, including GAAP.
Demonstrated experience with affordable housing, including LIHTC, HUD, and subsidy programs.
Demonstrated experience with organizational operations and facilities oversight.
Demonstrated experience implementing financial systems and improving processes.
Proven track record managing multidisciplinary teams across finance, accounting, and operations.
Strong analytical, strategic-thinking, and decision-making skills.
Ability to manage complexity, multiple funding streams, and regulatory environments.
Excellent communication and leadership skills and ability to collaborate across diverse teams.
Commitment to serving vulnerable populations and understanding of nonprofit business models.

Nice To Haves

MBA, CPA, or CFA.
Prior experience serving or working with mental health populations.
Bachelor’s degree in social sciences or a related field.

Responsibilities

Partner with the CEO and executive leadership team to develop and execute organizational strategy and a long-term financial plan aligned with the mission, operations, and financial sustainability.
Lead financial and operational functions to support efficient, compliant, mission-driven service delivery.
Identify risks and opportunities across finance, housing portfolios, and operations, and develop mitigation and growth strategies.
Promote accountability, continuous improvement, and collaboration across departments.
Oversee operating and capital budgets, forecasting, accounting, audits, cash management, and financial reporting.
Ensure effective internal controls, GAAP compliance, and adherence to HUD, LIHTC, and other regulatory and funding requirements.
Oversee consolidated financial statements, audits, tax filings, and funder reporting.
Monitor financial performance and provide analysis and recommendations to the CEO and Board; safeguard organizational assets and support effective use of resources.
Oversee cash-flow management, investment strategies, and operating and capital reserve planning.
Ensure the integrity and effectiveness of billing, collections, subsidies, and contract revenue systems, including timely and accurate revenue capture.
Oversee efficient and accurate processing of expenses, accounts payable, and payroll.
Lead implementation, improvement, and maintenance of financial and operational systems, including accounting software, billing platforms, and petty-cash processes.
Develop and maintain financial workflow policies and procedures for petty cash, procurement, and disbursements.
Oversee facilities management, maintenance operations, and capital planning.
Ensure properties—including affordable housing, tax-credit properties, and program sites—are safe, compliant, and well-maintained.
Collaborate on property acquisitions, development, rehabilitation, and long-term asset management.
Ensure compliance with building codes, safety standards, HUD requirements, and other applicable regulations.
Oversee capital expenditure planning and long-term facility and infrastructure investments.
Oversee financial and operational compliance for the affordable-housing portfolio, including LIHTC, HUD PRAC/HAP, and subsidized housing programs.
Coordinate financial reporting, property operations, and regulatory compliance, and support investor, lender, and government reporting for housing programs and developments.
Supervise the Director of Finance, Controller, and Director of Facilities; set clear goals, ensure accountability and performance management, develop leadership capacity, and promote communication and collaboration.
Partner with the CEO to present financial and operational reports to the Board of Directors and relevant committees.
Serve as a key liaison with auditors, funders, investors, lenders, and regulatory agencies, supporting transparency and strategic decision-making through accurate, timely reporting.