Chief Commercial Officer (CCO)

MTM Transit•St. Louis, MO

About The Position

The Chief Commercial Officer (CCO) leads MTM’s commercial strategy across government and managed care markets. The role is responsible for identifying growth opportunities, developing procurement strategies, building strategic partnerships, negotiating complex contracts, and helping design differentiated solutions that deliver measurable value to clients and the communities they serve. The CCO connects marketplace needs with organizational capabilities so MTM can develop suitable solutions, win appropriate business, and build enduring partnerships. As a member of the executive leadership team, the CCO works with leaders across Operations, Product, Technology, Finance, Legal, Compliance, Government Affairs, and other functions to align market opportunities with organizational strategy and capabilities, drive sustainable and profitable growth, and strengthen client and community relationships. The CCO leads commercial functions and an integrated approach to growth, client relationships, market strategy, and brand positioning. The successful candidate combines commercial judgment with operational and financial experience, including the ability to structure business that can be implemented, operated, and sustained over the long term. The position requires executive leadership experience in a complex regulated service industry; experience with government and managed care contracting, large multi-year negotiations, stakeholder relationships, and significant P&L leadership; and the ability to translate client needs into practical, scalable solutions.

Requirements

Bachelor’s degree in Marketing, Business Administration, or a closely related field.
At least 10 years of professional experience, with responsibilities for Marketing and Business Development supporting proposal/document management efforts.
Significant executive leadership experience in healthcare, government services, managed care, transportation, logistics, or another complex regulated service industry.
Experience building relationships with senior government officials, health plan executives, community organizations, and other external stakeholders.
Experience negotiating large, complex, multi-year contracts.
Experience working as part of a project-oriented team in a deadline-driven, high-volume project environment.
Strong financial acumen and experience evaluating pricing, margins, investments, contractual risk, and long-term economics.
Significant P&L leadership experience, preferably involving complex, multi-market operations.
Valid driver’s license.
Ability to pursue opportunities that are strategically attractive, operationally achievable, and financially sustainable.
Ability to negotiate to benefit the company.
Demonstrated success winning and retaining significant government and managed care contracts.

Nice To Haves

P&L leadership experience involving complex, multi-market operations.

Responsibilities

Develop and execute a comprehensive commercial strategy for sustainable, profitable growth across government, managed care, and other strategic markets.
Provide executive leadership for complex government and managed care procurement opportunities, including RFPs, rebids, contract expansions, and strategic negotiations.
Develop trusted, long-term relationships with government leaders, health plans, community organizations, providers, advocacy groups, and other stakeholders.
Ensure community needs and perspectives inform the organization’s solutions.
Represent the organization as a senior executive with clients, community leaders, and industry stakeholders.
Work with clients and internal teams to understand complex business challenges and translate them into innovative, practical solutions.
Bring client and market perspectives into organizational decision-making while balancing customization, scalability, and enterprise strategy.
Lead negotiations for significant new and existing client contracts.
Develop commercial structures that balance client expectations, service requirements, risk, and financial return.
Apply P&L leadership and operational understanding to revenue, margin, cash flow, and return on investment.
Lead commercial functions and integrate growth, client relationships, market strategy, and brand positioning.
Maintain executive relationships with clients throughout the client lifecycle and identify opportunities to expand relationships and introduce new capabilities.
Maintain accountability between winning business and delivering commitments made to clients, in partnership with the COO and operational Regional Vice Presidents.
Translate client needs into scalable products, technology solutions, operating models, or service innovations.
Review RFPs to assess compliance with client documents.