Chief Commercial Banking Officer

Merchants Bank•Winona, MN

8d•Onsite

About The Position

Merchants Bank is seeking an experienced, strategic, and service-driven Chief Commercial Banking Officer. This senior leader will guide and direct all commercial banking activities and be accountable for commercial revenue growth and earnings optimization. This role is responsible for the selection, retention and success of all commercial bankers across the Bank. This includes strategic direction, talent management and performance accountability of the Bank's commercial banking line of business. Involves the ongoing development of commercial banking services and solutions necessary to remain competitive in the marketplace. The Chief Commercial Banking Officer is a senior leadership role, responsible for directing all commercial banking activity, and accountable for commercial revenue growth and earnings optimization. This includes strategic direction, talent management, and performance accountability of the Bank's commercial banking line of business. Critical leadership aspects of this role are banker recruitment/engagement/retention, banker growth & development (sales and credit), commercial client relationship management, performance management, and the ongoing development of commercial banking services and solutions necessary to remain competitive in the marketplace. To be successful in this role, must possess core competency and experience leading teams, setting sales strategies and goals, developing and maintaining client relationships, leveraging technology and ensuring optimal profitability and risk management within the line of business. This role is responsible for the selection, retention and success of all commercial bankers across the Bank.

Requirements

Bachelor’s degree in business administration, business operations, process management or related academic discipline
Minimum of 15 years of hands-on commercial banking experience
Minimum of 5 years of proven success in direct supervision and/or senior leader of banker teams of 10 or more associates.
Strong troubleshooting and problem-solving skills
Exceptional communication and interpersonal relationship skills
Competent with regard to Microsoft Suite, and various other third-party technology tools (CRM, performance dashboards, lending platforms, industry database and research resources).
Proven success setting and inspecting clear expectations with team and holding teams accountable for performance
Demonstrated ability to establish and manage strategic and personal goals for self and bankers.
Proven success working independently and as part of a team.
Proven success for being a positive change agent; agile and persistent.

Responsibilities

Developing and executing business development plans to achieve or exceed financial goals.
Ensuring that current customers (existing portfolios) are effectively managed, as well as expanding portfolio, in accordance with strategic goals set out by the Board of Directors and executive leadership team.
Responsible for recruitment/development/retention of Regional Presidents and accountable for their performance in managing/growing their own commercial banking portfolio and those of their designated banking/market teams.
Works closely with Chief Human Resource Officer to ensure that banker performance management is consistent across the enterprise and that compensation programs are competitive, structured in a manner to optimally reward high-performance bankers, and in alignment with industry best practices.
Identifying market opportunities, analyzing client needs, prospect strategy, pricing strategy, and developing strategies for growth.
Engagement in the management of relationships with key clients, providing strategic advice, and understanding their financial needs as necessary to support relationship managers with retention and growth.
Oversees and motivates a team of commercial bankers, providing strategic and tactical guidance and coaching support to achieve strategic business goals and the personal goals for all Commercial Bankers. Critical responsibility for recruitment, onboarding, training, and the establishment of development and coaching practices that are consistent throughout the line of business.
Responsible for setting clear and consistent expectations for bankers, monitoring and evaluating the performance of the team, identifying areas for improvement, and implementing strategies for growth. Plays a critical role in the commercial banking team’s ability to meet or exceed targeted production, pricing and profitability goals.
Maintains knowledge associated with the ongoing development of the Bank’s operational systems, vendors and industry best practices in a manner that supports the continued growth of the enterprise.
Ensure compliance with all banking regulations, policies and procedures, as should be reflected in appropriate risk management components as part of incentive compensation for Bankers. Oversee risk management within the banker team. Ensure all bankers maintain accurate files and set prudent credit risk expectations with borrowers in alignment with the Company’s credit policy and within Board-approved credit risk tolerance levels. Adheres to the Bank’s Information Security policies and procedures. This role works closely with Chief Credit Officer and Senior Credit Officers, Chief Banking Officer and Chief Risk Officer to ensure compliance with all regulations, and to ensure high quality loan portfolios.
As a leader in the organization, plays a critical role in protecting and strengthening the company’s culture. Expected to contribute to a positive working environment through words and actions, and adhere to our company mission, values and goals as outlined in our employee handbook and other company policies. Those expectations include, but are not limited to, the following: Providing exceptional service to external and internal customers.Meeting our attendance standards: Regular and dependable attendance is an essential function of the job Meeting all compliance and product training course deadlines:Employee may be asked to perform other duties as required by business needs