A Level Technician

Brasada Ford•San Antonio, TX
•Onsite

About The Position

The Chevrolet Service Technician A is a skilled-level automotive technician who performs diagnoses and repairs across all areas and has specialization in particular repair areas. The role is intended for someone who previously worked as a B-level technician or performed equivalent duties. Work is completed in accordance with Northside Chevrolet and factory standards, with a focus on accurate repairs and detailed Digital Vehicle Inspections. The technician diagnoses malfunctions, performs necessary repairs, documents completed and recommended work, and communicates with the Service Advisor and Parts Professional as needed. The position also involves road-testing vehicles when required, keeping customers’ vehicles and the shop area clean, maintaining company tools and manuals, following applicable safety and regulatory requirements, and supervising apprentice technicians when assigned. The employee must maintain Master Technician status while employed at Northside Chevrolet.

Requirements

  • High school diploma or equivalent.
  • Two to four years of related experience.
  • Currently ASE Certified as a Master Technician or working toward Master Technician status; Master Technician status must be maintained while employed at Northside Chevrolet.
  • Advanced automotive maintenance, removal, and replacement skills.
  • Advanced automotive diagnostic knowledge and skills.
  • Valid driver’s license.
  • Must be insurable to drive customer and company vehicles.
  • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to present information effectively and respond to questions from managers, service advisors, customers, and the general public.
  • Ability to perform basic arithmetic and calculate rates, ratios, and percentages.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
  • ASE Master Technician certifications: A1 Engine Repair; A2 Automatic Transmission/Transaxle; A3 Manual Drivetrain and Axles; A4 Suspension and Steering; A5 Brakes; A6 Electrical/Electronic Systems; A7 Heating & Air Conditioning; and A8 Engine Performance.
  • Frequently stand, walk, sit, finger, handle, feel, reach, climb or balance, stoop, kneel, crouch, or crawl.
  • Frequently lift or move up to 25 pounds.
  • Vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

  • Perform work listed on repair orders efficiently and accurately, in accordance with Northside Chevrolet and factory standards.
  • Complete detailed Digital Vehicle Inspections.
  • Diagnose vehicle malfunctions and perform necessary repairs.
  • Communicate with the Parts Professional to obtain needed parts.
  • Save and tag parts when required for warranty work or requested by the customer.
  • Inspect assigned vehicles to identify additional required or recommended safety or service work.
  • Immediately inform the Service Advisor when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
  • Document all work performed and recommended on repair orders.
  • Road-test vehicles when required.
  • Participate in training events, programs, schools, and conferences, and stay informed about manufacturer bulletins.
  • Supervise apprentice technicians when assigned.
  • Report machinery defects or malfunctions to the supervisor.
  • Keep customers’ vehicles clean and immediately report any change in a vehicle’s appearance or condition to the supervisor or Service Advisor.
  • Keep the shop area neat, clean, and orderly.
  • Maintain and account for company-owned tools and manuals, returning them to their proper place and condition.
  • Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
  • Operate tools and equipment safely and report safety issues immediately to the supervisor.
  • Perform additional duties as assigned.
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