A LEVEL TECHNICIAN
About The Position
The Chevrolet Service Technician A is a skilled-level technician who diagnoses and repairs vehicles across all areas, with specialization in particular repair areas. The role is intended for someone who previously worked as a B-level technician or performed equivalent duties. The technician performs repair-order work accurately and efficiently according to Northside Chevrolet and factory standards, completes detailed digital vehicle inspections, and documents work performed and recommended. The position reports to the Service Manager and has no supervisory responsibilities, though it may involve supervising an assigned apprentice technician.
Requirements
- High school diploma or equivalent.
- Two to four years of related experience.
- Currently ASE Certified as a Master Technician or working toward Master Technician status.
- Maintain Master Technician status while employed at Northside Chevrolet.
- Advanced automotive maintenance, removal, and replacement skills.
- Advanced automotive diagnostic knowledge and skills.
- Valid driver’s license.
- Must be insurable to drive customer and company vehicles.
- Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
- Ability to present information effectively and respond to questions from managers, service advisors, customers, and the general public.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages.
- Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
- ASE Master Technician certifications: A1 Engine Repair, A2 Automatic Transmission/Transaxle, A3 Manual Drivetrain and Axles, A4 Suspension and Steering, A5 Brakes, A6 Electrical/Electronic Systems, A7 Heating and Air Conditioning, and A8 Engine Performance.
Responsibilities
- Perform repair-order work efficiently and accurately in accordance with Northside Chevrolet and factory standards.
- Complete detailed digital vehicle inspections.
- Diagnose malfunctions and perform necessary repairs.
- Communicate with the Parts Professional to obtain needed parts.
- Save and tag parts when work is under warranty or when requested by the customer.
- Examine assigned vehicles to identify additional required or recommended safety or service work.
- Immediately notify the Service Advisor when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
- Document all work performed and recommended on the repair order.
- Road-test vehicles when required.
- Participate in training events, programs, schools, and conferences; stay informed of manufacturer bulletins.
- Supervise apprentice technician work when assigned.
- Report machinery defects or malfunctions to the supervisor.
- Keep customers’ vehicles clean and immediately report changes to a vehicle’s appearance or condition to the supervisor or Service Advisor.
- Keep the shop area neat, clean, and orderly.
- Maintain accountability for company-owned tools and manuals, returning them to the proper place and in their original condition.
- Understand and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
- Operate tools and equipment safely and immediately report safety issues to the supervisor.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
