Chevrolet Service Director

Vara Chevrolet • San Antonio, TX

3d

About The Position

The Chevrolet Service Director leads the automotive service department, overseeing daily operations and a team of service technicians. The role is responsible for efficient workflow, high-quality vehicle repairs, customer satisfaction, clear client communication, and adherence to safety protocols. The position also involves fostering a positive work environment and building lasting customer relationships.

Requirements

• Proven dealership experience with a strong background in automotive service management.
• Demonstrated ability to upsell services while maintaining excellent customer relationships through effective communication.
• Experience managing service technicians or mechanics in a fast-paced dealership environment.
• Professional communication skills with customers and team members.
• Professional, well-groomed personal appearance.
• Clean driving record and a valid, non-suspended driver’s license.
• Ability to pass a background check and drug screen.
• Excellent oral and written communication skills.

Nice To Haves

• Bilingual skills are strongly recommended.

Responsibilities

• Lead and motivate the service team to deliver top-quality vehicle repairs.
• Manage workflow and scheduling to ensure daily efficiency.
• Maintain a high level of customer satisfaction.
• Explain repair procedures clearly, provide vehicle-status updates, and promptly address customer concerns.
• Ensure service technicians follow safety protocols.

Benefits

• Company covers 75% of medical insurance.
• Paid vacation.
• Sick leave.
• Closed Sundays.
• Five-day work week.
• 401(k) with employer match.
• Opportunities for advancement.
• Comprehensive paid training program with one-on-one peer training.
• Employee vehicle purchase program.
• 15 days of vacation offered to tenured team members.
• Employee discount.
• Flexible schedule.
• Referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed