Chemical Account Specialist

Sonny's Enterprises•Portland, OR

About The Position

The Chemical Account Specialist (CAS) grows Sonny’s Car Wash Services’ market share by developing car wash customers and planning strategies to convert potential clients. The role works with customers and mid- and senior-level management, as well as marketing and technical staff, to respond to market changes, competitive opportunities, challenges, and industry trends. The CAS develops territory plans, builds customer relationships, supports retention, identifies sales opportunities, and manages territory activity, expenses, forecasts, and CRM data. Travel is required as needed.

Requirements

  • High school diploma.
  • At least three years of car wash sales and/or service experience.
  • Valid driver’s license and clean driving record.
  • Strong mechanical aptitude.
  • Ability to guide, direct, and provide technical expertise on products or services to colleagues, distributors, and customers.
  • Previous business-to-business value-added sales experience.
  • A proven record of consistently achieving or exceeding goals.
  • Experience working autonomously and demonstrating self-motivation.
  • Excellent communication and organizational skills, including the ability to communicate with internal departments and external customers and distributors.
  • Ability to use sound judgment and knowledge of company policies and procedures to resolve non-standard problems.
  • Problem-solving and analytical skills.
  • Strong work ethic and ability to multitask.
  • Ability to travel as needed.

Nice To Haves

  • Experience working within a national distribution and direct sales network.
  • Industry-related experience.

Responsibilities

  • Prospect for, identify, and convert potential new clients to increase Sonny’s Car Wash Services’ market share.
  • Maintain a robust pipeline of sales opportunities.
  • Build strong relationships with new and existing customers.
  • Collaborate with the team to develop proposals tailored to clients’ needs, concerns, and objectives.
  • Handle objections constructively by clarifying issues, emphasizing agreement, and working through differences toward positive outcomes.
  • Represent the company positively in a way that reflects Diamond Shine’s core values.
  • Present new products and services to strengthen existing customer relationships.
  • Work with technical, marketing, and other internal colleagues to meet customer needs.
  • Arrange and participate in internal and external client debriefs.
  • Establish yearly development plans for the assigned territory.
  • Attend industry functions, conferences, and trade shows in the market.
  • Consult with mid- and senior-level management on business trends to help develop new services and products.
  • Identify customer opportunities that can increase sales.
  • Use knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
  • Submit accurate weekly planning and expense reports.
  • Control area expenses and remain within the planned yearly budget.
  • Ensure data is accurately entered and managed according to the company’s CRM protocol.
  • Forecast sales targets and ensure they are consistently met.
  • Work with marketing staff to ensure customers’ marketing needs are met.
  • Develop a thorough understanding of the company’s and distributors’ capabilities.
  • Understand and support the goals, purpose, and direction of Carwash Services of the Southeast to enhance market performance.
  • Perform other duties as assigned.

Benefits

  • 100% employer-paid medical plan for eligible employees.
  • Employer-paid short-term disability coverage.
  • Voluntary employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts, long-term disability, and life insurance.
  • 401(k) plan with a company matching contribution.
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