Chemical Specialist

Ascentek • New Hope, MN

9d

About The Position

The Chemical Specialist provides on-site technical service support related to chemical performance for vehicle-wash customers. The role conducts chemical audits and volumetric analysis and helps optimize chemical usage at customer sites. It also supports delivery, routing, training, start-ups, and customer chemical-related emergencies across regions. The specialist collaborates with company teams and peers to meet day-to-day customer service needs, participates in trade shows and industry and educational initiatives, and receives mentorship from the Sales Team, service team, and Lab.

The role is hourly, full-time, and scheduled Monday through Friday, 8 AM to 4 PM. It involves daily automobile travel between locations and may require overnight travel as business needs dictate. The work can be fast-paced and demanding, especially during busy seasons, and requires flexibility to prioritize customer needs. The position includes testing products as they are applied to vehicles and exposure to wet, slippery, loud, and potentially chaotic conditions.

Requirements

• Associate degree or equivalent experience.
• 1–3 years of related work experience in chemistry, a laboratory, chemicals, or the car wash industry.
• Strong verbal and written communication skills to communicate effectively with teammates at all levels.
• General mechanical understanding and interest.
• Valid driver's license.
• General computing skills, including ability to use Microsoft Office Suite.
• Ability to travel overnight as business needs dictate.
• Ability to lift up to 60 pounds.
• Ability to meet the mental and physical requirements necessary to perform the essential functions of the position.
• Consistent use and enforcement of safety practices and proper safety equipment.

Responsibilities

• Service existing chemical wash accounts, troubleshoot cleaning issues, perform on-site titrations and usage analyses, and document the work.
• Manage time effectively, follow routes efficiently, and complete assigned tasks.
• Conduct cleaning-efficiency and guest-experience evaluations and provide written follow-up documentation.
• Support chemical customer satisfaction through regular customer visits on route.
• Organize the daily work schedule efficiently and adjust priorities based on customer needs and urgency.
• Assist Operations with delivery and route management.
• Execute emergency deliveries and chemical-related service.
• Monitor industry competition, including emerging technology, new chemistries, marketing trends, and competitive costing.
• Provide technical chemical training for customers and inside sales professionals.
• Develop professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.
• Attend educational workshops organized by Sales and Technical Service Management through industry partners and suppliers.
• Participate in company functions and events.
• Participate in trade shows, division-related associations, and educational initiatives.

Benefits

• Medical plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and vision insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental insurance, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet insurance
• Tuition reimbursement
• 21 paid days off
• 7 paid holidays
• Company-provided uniforms and personal protective equipment
• Paid comprehensive on-the-job training
• Company-provided phone and tablet
• Company-provided vehicle
• Company-provided tools and personal protective equipment
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree