Checker/Stocker

Hy-Vee, Inc.•Cresco, IA
•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented Checker/Stocker to serve customers at the register while keeping shelves stocked and merchandise ready for shoppers. The role includes processing transactions, bagging groceries, unloading products, stocking shelves, and rotating merchandise. It is an active position in a fast-paced retail store environment, with training provided. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • No education or prior experience is required; training is provided.
  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • Frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Continuously stand and walk on hard surfaces for extended periods.
  • Unload, lift, stock, and rotate incoming truck freight and merchandise.
  • Complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and help customers locate items.
  • Operate the cash register, scan products, and process cash, checks, cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Comply with applicable guidelines for WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Unload products, open containers, stock shelves, and rotate products for freshness and proper presentation.
  • Face merchandise, clean shelves, understand shelf tags, and keep knowledgeable about item look-up and department numbers, item features, ad price changes, and sale items.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the drawer.
  • Verify register balances at the beginning and end of shifts where applicable.
  • Communicate on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Stay aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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