Checker/Stocker

Hy-Vee•Cedar Rapids, IA

About The Position

The Checker/Stocker provides prompt, efficient, and friendly customer service; operates a cash register and performs related checkout duties; packages products and assists with drive-up or carry-out; and replenishes merchandise. The role unloads products, opens containers, stocks and faces shelves, and rotates merchandise as needed. It also supports store cleanliness, safety, and a pleasant shopping experience while working with customers, coworkers, and other contacts.

Requirements

Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing.
Ability to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects; accommodations may be available.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Vision requirements include near and far vision, depth perception, color vision, and field of vision, with or without correction.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Provide prompt, efficient, and friendly service, greeting customers and assisting them with product questions, locating or reaching items, carrying heavy products, and other shopping needs.
Answer customer calls and questions, address concerns, and direct or follow up with appropriate personnel.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately; scan products where applicable; process coupons, food stamps, WIC checks, rain checks, cash, checks, credit-card transactions, in-store charges, and discounts; count change and issue receipts.
Bag or box merchandise, give packages to customers, and assist courtesy personnel as needed.
Follow applicable policies and guidelines for sales of tobacco, liquor, and lottery tickets, and for WIC and food stamps.
Know item values, lookup and department numbers, product features, and merchandise locations.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to requested items.
Monitor the immediate surroundings for customer needs and issues related to store safety and security.
Communicate clearly on the intercom or telephone system.
Review weekly store advertisements for price changes and sale items.
Keep the register area clean and supplied, report improper cash levels, and help maintain the store's appearance.
Compare register totals with cash in the drawer at the beginning and end of a shift where applicable.
Provide cash refunds or issue credit memorandums for returned merchandise, or direct customers to the appropriate person.
Follow sanitation, personal hygiene, dress, department, company, and store guidelines; keep the work area clean and neat.
Report to work as scheduled and on time.
Unload products, open containers, stock shelves, and rotate products as needed.
Assist store management with displays and decorations for promotions or events.
Know code dates on perishable items and explain them to customers.
Change register tape and ribbons as needed.
Assist in other store areas and perform other job-related duties or special projects as required.