Checker/Stocker

Hy-Vee•Albany, MO
•Onsite

About The Position

The Checker/Stocker serves customers at the register while keeping store shelves stocked and ready for shoppers. The role includes processing transactions and bagging groceries, unloading product, stocking and rotating merchandise, and helping customers find items. It is an active, fast-paced retail store position focused on customer service, teamwork, and maintaining a well-stocked store. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • No education or experience requirements; training is provided.
  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions.
  • Communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • Frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Continuously stand and walk on hard surfaces for extended periods.
  • Work in cooler or freezer environments for extended periods.
  • Ability to operate pallet jacks, forklifts, or similar material-handling equipment where applicable; required operator certification must be completed before independent use.
  • Safely use sharp knives and blades to cut, trim, or grind product where applicable.
  • Operate a cardboard baler or compactor where applicable and in accordance with age and legal requirements.
  • Perform repetitive motions associated with dough mixing, scaling, and proofing where applicable.
  • Successfully complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and help make each customer visit a positive experience.
  • Operate the cash register accurately and process payments, including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow applicable local, state, and federal guidelines for WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Unload product, open containers, stock shelves, and rotate merchandise to maintain freshness and proper presentation.
  • Face merchandise, clean shelves, understand shelf tags, and help customers locate items when requested.
  • Stay knowledgeable about item look-up numbers, department numbers, product features, weekly ad price changes, and sale items.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
  • Verify register balances at the beginning and end of shifts where applicable.
  • Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Stay aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
  • Unload, lift, stock, and rotate incoming truck freight and merchandise.
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