Checker/Stocker

Hy-Vee, Inc.•Orange City, IA
•Onsite

About The Position

The Checker/Stocker serves customers at the register while keeping store shelves stocked and ready for shoppers. The role includes processing transactions and bagging groceries, unloading product, stocking and rotating merchandise, and supporting customers and store operations. It is an active, fast-paced retail position that requires customer service, teamwork, and attention to store presentation and safety. Hy-Vee provides training; no education or prior experience is required.

Requirements

  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a good customer experience.
  • Frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Continuously stand and walk on hard surfaces for extended periods.
  • Unload, lift, stock, and rotate incoming truck freight and merchandise.
  • Complete a pre-employment drug screen successfully.

Responsibilities

  • Provide prompt, friendly customer service and help customers find items.
  • Operate the cash register, scan products, and process payments, coupons, benefits, refunds, and lottery transactions accurately.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow applicable guidelines for WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
  • Bag merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Unload product, open containers, stock and face shelves, clean shelves, and rotate merchandise for freshness and presentation.
  • Stay current on item and department numbers, product features, weekly ad price changes, and sale items.
  • Keep the register area clean and supplied, report improper cash levels, and verify register balances when applicable.
  • Communicate on the intercom or telephone, answer customer questions, and follow up with appropriate personnel.
  • Support store safety and security by remaining aware of surroundings.
  • Assist management with promotional displays and event decorations, help in other store areas, and complete special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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