Checker/Stocker

Hy-Vee, Inc.•Mount Ayr, IA

15d•Onsite

About The Position

The Checker/Stocker serves customers at the register while ensuring shelves are stocked and ready for shoppers. The role involves processing transactions, bagging groceries, unloading products, and rotating merchandise. It is a fast-paced retail position for someone who enjoys staying active, takes pride in a well-stocked store, and is committed to helping customers. The position requires prompt, friendly customer service; accurate cash-register operation; stocking, facing, and rotating merchandise; and maintaining a clean, safe store environment. The employee may also assist with store displays, promotions, events, and other duties or projects as assigned. Training is provided, and no education or prior experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team to deliver a positive customer experience.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with applicable age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.
No education or experience requirements; training is provided.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, friendly customer service, greet customers, and help make each visit a positive experience.
Operate the cash register accurately and process payments, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Unload products, open containers, stock and face shelves, rotate merchandise, clean shelves, and maintain freshness and presentation.
Help customers locate items and stay informed about item look-up numbers, department numbers, product features, weekly ad prices, and sale items.
Keep the register area clean, maintain adequate supplies, report improper cash levels, and verify register balances at the beginning and end of shifts where applicable.
Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events.
Assist in other store areas and complete special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.