Checker/Stocker

Hy-Vee, Inc.•West Point, NE

14d•Onsite

About The Position

The Checker/Stocker serves customers at the register while keeping shelves stocked and merchandise ready for shoppers. The role includes processing transactions and bagging groceries, unloading products, stocking and rotating merchandise, and helping customers locate items. It is an active, fast-paced retail position that involves teamwork and providing friendly customer service.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team to deliver a positive customer experience.
Frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Continuously stand and walk on hard surfaces for extended periods.
Unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, operate a cardboard baler or compactor.
Where applicable, perform repetitive motions associated with dough mixing, scaling, and proofing.
Complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service and help make each customer visit positive.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow applicable guidelines for WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Unload products, open containers, stock shelves, and rotate merchandise for freshness and proper presentation.
Face merchandise, clean shelves, understand shelf tags, and help customers locate items.
Stay informed about item and department numbers, product features, weekly ad price changes, and sale items.
Keep the register area clean and supplied, and report improper cash levels in the drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate clearly by intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.