Channel Ticketing Specialist

MGM Resorts International • Home Office - US, NV, NV

5d • Onsite

About The Position

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

It is the primary responsibility of the Channel Ticketing Specialist to accurately maintain all aspects of the Archtics/Ticketmaster event programming. Supports the property box offices and show partners with their programming in a timely and courteous manner.

Requirements

• 2+ Years of prior relevant experience in Archtics or an equivalent of training and experience
• 2+ Years of prior relevant experience in hospitality industry

Nice To Haves

• Work varied shifts, to include weekends and holidays
• Has an Associate's Degree - Preferred
• Has 6+ Months of prior relevant experience working with any ticketing system - Preferred
• Experience in Entertainment and/or Ticket Office - Preferred

Responsibilities

• Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
• Maintain functionality, content, marketing promotions on all property websites.
• Monitor functionality of systems and interfaces for all ticketing operations and advise management.
• Conduct random shops of all channels to ensure rate integrity and competitive set as required.
• Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
• Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
• Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree