Channel Ticketing Specialist

MGM Resorts • Us, NV

3d • Onsite

About The Position

The Channel Ticketing Specialist is responsible for accurately maintaining all aspects of the Archtics/Ticketmaster event programming. This role supports property box offices and show partners with their programming in a timely and courteous manner.

Requirements

• 2+ Years of prior relevant experience in Archtics or an equivalent of training and experience
• 2+ Years of prior relevant experience in hospitality industry
• Work varied shifts, to include weekends and holidays

Nice To Haves

• Associate's Degree
• 6+ Months of prior relevant experience working with any ticketing system
• Experience in Entertainment and/or Ticket Office

Responsibilities

• Maintain and monitor the size of ticket blocks, ticket prices, and the inventory of all ticket outlets.
• Maintain functionality, content, and marketing promotions on all property websites.
• Monitor functionality of systems and interfaces for all ticketing operations and advise management.
• Conduct random shops of all channels to ensure rate integrity and competitive set as required.
• Monitor available inventory and advise management of potential revenue opportunities, and recommended allocation changes.
• Assist in development, daily preparation, and communication of all managerial reports used for tracking, analysis, and monitoring of ticketing.
• Perform event programming: Event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations and creation of internet links.

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree