Channel Delivery Analyst - Business Storyteller

State Farm•Bloomington, IL

About The Position

The Channel Delivery Analyst – Business Storyteller works in Agency Channel Performance to turn complex business information into clear, compelling stories that help audiences understand what is happening, why it matters, and what comes next. The role partners with business leaders and cross-functional stakeholders to uncover insights, connect information, and shape narratives that support understanding, alignment, and action. Work may include consulting with executives on strategic messages, synthesizing ambiguous or evolving information, developing leadership presentations, and translating complex initiatives into engaging visual experiences. The successful candidate combines strategic consultation, analytical synthesis, narrative development, and creative communication, and can deliver stories through executive talk tracks, written content, presentations, infographics, and digital platforms. The role also uses AI as a creative and productivity partner where appropriate, while applying human judgment to ensure accuracy, authenticity, and meaning. The position operates with a high level of autonomy and broad authority on complex assignments requiring specialized knowledge. It creates and implements go-to-market strategies across products, integrates Agent Channel Strategy into go-to-market plans, and works closely with Market Area and Field Execution leadership to understand priorities, encourage advocacy, and align delivery. It also serves as a trusted consultant in sales enablement strategy development and issue resolution.

Requirements

At least 7 years of professional experience in strategic communications, business consulting, business strategy, change management, content strategy, journalism, or a related discipline.
At least 5 years of experience consulting with business leaders, stakeholders, or subject matter experts to uncover insights, clarify objectives, and shape communication approaches.
At least 3 years of demonstrated experience translating complex business information, strategies, or insights into clear, compelling narratives for diverse audiences.
Must be eligible to lawfully work in the United States immediately; the employer will not sponsor U.S. work authorization for this opportunity.

Nice To Haves

Experience with presentation design, information visualization, digital content development, or creative tools such as PowerPoint, Adobe Creative Cloud, Figma, or comparable platforms.
Experience incorporating generative AI into creative workflows while maintaining human oversight, factual accuracy, and editorial judgment.

Responsibilities

Turn complex business information into clear, compelling narratives that explain what is happening, why it matters, and what comes next.
Consult with executives and other business leaders to sharpen strategic messages.
Synthesize ambiguous or evolving business information into cohesive stories.
Develop leadership presentations and translate complex initiatives into engaging visual experiences.
Create and communicate stories through executive talk tracks, messaging, written content, presentations, infographics, and digital platforms.
Create, maintain, and implement overall go-to-market strategy and execution across products to promote consistent stakeholder delivery and advance Channel Performance outcomes.
Prioritize, align, and integrate Agent Channel Strategy into go-to-market plans so execution aligns with the strategic vision of Channel Performance.
Collaborate with and influence Market Area and Field Execution leadership to understand field priorities and environments, inform work, encourage advocacy, and ensure alignment with current needs.
Enhance relationships between corporate and field teams to understand field priorities, encourage advocacy, and support consistent, successful delivery of new products, capabilities, and initiatives.
Use broad knowledge of the industry, company issues, competitive environment, business, and area-specific needs to lead, manage, and complete assignments.
Provide trusted consultation in sales enablement strategy development and support issue resolution.
Use emerging AI tools to accelerate research, synthesis, writing, and design while applying judgment to ensure stories are accurate, authentic, and meaningful.

Benefits

Annual raise and bonus eligibility.
Health and wellbeing programs, with State Farm paying most of the healthcare premium and multiple healthcare plan options.
In-network preventive care covered at 100% under medical plans.
Vision, dental, telemedicine, and access to 24/7 mental health professionals.
Educational benefits, including training programs and tuition assistance.
Employee resource groups and mentoring.
Fertility, IVF, and adoption assistance.
College coaching, national discount programs, financial workshops, and free financial coaching.
Time off policies, with the opportunity to initially earn up to 20 days annually.
Parental leave, paid holidays, a celebration day, life leave, bereavement leave, and community service/education support days.
Matching Gift Program, Good Neighbor Grant Program, and Employee Assistance Fund.
Free financial advisors and a 401(k) plan with company contributions of up to 7% of salary.
Potential yearly incentive pay.