Insights Storyteller
About The Position
Authenticx is seeking an Insights Storyteller to help healthcare organizations turn customer interactions into meaningful insights. The role analyzes client-customer interactions and presents findings that help clients make effective business decisions. Storytellers work with the client team to plan workshops, build expertise in the Authenticx platform, and create engaging, data-backed presentations. Sessions are primarily online and occasionally in person. The position is hybrid for local candidates and remote/virtual for non-local candidates; candidates must reside in the USA. Employment visa sponsorship is not provided.
Requirements
- Bachelor’s degree in Business, Marketing, Writing, or another relevant field preferred.
- 3 to 5 years of experience in a B2B customer-facing role, especially giving presentations.
- Experience analyzing qualitative and quantitative data and extracting meaningful, action-oriented insights.
- Skills in project management, research, and quantitative and qualitative data analysis.
- Superior written and oral communication and presentation skills.
- Well-organized, with strong attention to detail and the ability to prioritize.
- Proficiency with MS Office, especially Excel and PowerPoint.
- Proficiency with publicly sourced AI systems such as Claude, ChatGPT, or Copilot.
- Understanding of web applications and a desire to learn new technologies.
- Must reside in the USA.
- Employment visa sponsorship is not provided.
Nice To Haves
- Experience in SaaS, healthcare, or B2B professional services.
- Proven understanding of the healthcare industry.
- Bachelor’s degree in Business, Marketing, Writing, or another relevant field.
Responsibilities
- Deliver up to 40 Insights Storytelling Sessions annually to contracted clients.
- Collaborate with the Authenticx client team to plan the strategic direction of Insight Storytelling Workshops.
- Develop expertise in the Authenticx platform and stay current with product developments.
- Conduct quantitative and qualitative analysis to discover actionable insights.
- Craft relevant, compelling storylines that convey conversational data and motivate client audiences to take meaningful action.
- Create visually compelling PowerPoint decks to support data-backed stories.
- Present stories effectively and facilitate discussion, brainstorming, and questions, primarily online and occasionally in person.
- Create post-presentation reports.
- Participate in team and manager feedback sessions and incorporate feedback into ongoing development as a Storyteller.
- Contribute feature requests and platform development initiatives to the Product Team.
- Engage in ongoing development related to the platform, clients, storytelling, and strategy.
- Continually refine personal and company approaches to data-backed storytelling in support of client maturity and strategy.
- Execute responsibilities with excellence.
Benefits
- Remote/virtual working flexibility.
- Free health insurance options.
- Medical, vision, dental, life, and disability insurance.
- HSA and FSA plans.
- 401(K).
- Unlimited vacation time.
- Perks at Work membership for discounts on shopping, travel, and more.
- Collaborative environment supporting personal and professional development.
- Culture based on Authenticity, Courage, and Having Fun.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
