About The Position

Avaya is seeking a results-driven Channel Account Sales Manager to manage and grow relationships with existing federal and state, local, and education (SLED) channel partners across the Northeast. The role focuses on established partner accounts and indirect sales in telecommunications, IT, contact center, and unified communications. It offers an opportunity to develop executive-level relationship skills and contribute to partner strategy in an established market. The position may be worked from any major city in the Northeast and requires regular travel. The expected base-plus-commission range is $250,000–$275,000, based on experience. Applicants must be authorized to work in the United States without current or future visa sponsorship.

Requirements

  • Previous experience as a Channel Account Manager.
  • Strong background in customer or unified communications, including CCaaS/UCaaS.
  • Demonstrated ability to build and maintain trusted business relationships.
  • A track record of managing channel partners and driving indirect sales growth.
  • Excellent communication and negotiation skills, including the ability to influence and engage stakeholders at all organizational levels, including C-suite.
  • Self-motivation, collaboration, and ability to work independently.
  • 8–12 years of experience.
  • Bachelor’s degree or equivalent experience.
  • Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Manage all aspects of engagement with assigned existing partners.
  • Drive adoption of Avaya solutions through partner ecosystems and generate demand through indirect sales channels.
  • Advocate for and implement Avaya partner financial incentive programs.
  • Tailor partner offerings to market segments, partner viability, and business models.
  • Collaborate with internal stakeholders and partner teams to strengthen relationships, enhance demand, and increase certifications.
  • Promote expansion of Avaya’s portfolio and drive revenue growth through strategic partner enablement.
  • Educate partners about programs, offers, and tools that support business growth and incremental sales-funnel development.
  • Execute marketing and demand-generation activities to increase partner margin growth.
  • Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned.
  • Facilitate partner training and mentoring to support long-term success and alignment with Avaya strategies.

Benefits

  • Supportive team environment with mentoring and career development opportunities.
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