Channel Account Manager - Southeast

GoGuardian

3d•$115,000 - $135,000•Remote

About The Position

GoGuardian is seeking a Channel Account Manager to own its channel partner business across a defined Southeast region. The role combines data-driven decision-making, partner relationship management, and business development, with a focus on resellers, distributors, and solution partners in educational technology. The manager will oversee the regional partner portfolio from joint business planning and pipeline development through partner onboarding, performance improvement, and channel conflict resolution. Success will be measured by partner relationship strength and regional pipeline and bookings growth. The role works closely with the Channel Operations Specialist, regional sales teams, fellow Regional CAMs, and other cross-functional teams. It is remote and requires living within close driving distance of a major Southeast airport. Travel to field events may be required up to 30% of the time.

Requirements

Related experience in channel account management, business development, or partner management, with an emphasis on resellers and distributors.
Expertise in data analysis and decision-making using AI, including interpreting large datasets and turning them into actionable insights and strategic recommendations.
Experience with performance metrics, incentive programs, and pipeline management, and comfort using dashboards and reports to communicate results and progress.
A track record of owning a territory or partner portfolio and growing its bookings.
Exceptional written and verbal communication skills, including the ability to present complex data and strategies clearly to audiences ranging from partner sellers to senior leadership.
Self-starter with an entrepreneurial mindset who can independently drive initiatives and rally cross-functional teams.
Proven ability to build strong partner relationships and collaborate to achieve mutual business success.
High energy and passion for technology and education.
Must live within close driving distance of a major Southeast airport and be able to travel for field events up to 30% of the time.

Responsibilities

Own and develop the regional portfolio of resellers, distributors, and solution partners, building relationships among partner and GoGuardian representatives and leadership.
Lead onboarding for new partners and improve existing partners’ capabilities and performance.
Analyze regional performance data, identify growth opportunities, and lead partner business reviews to evaluate results, address gaps, and drive improvement.
Build and manage a regional partner pipeline, support accurate forecasting, execute joint business plans, and grow bookings.
Coordinate sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams to identify opportunities and generate pipeline.
Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives.
Manage partner escalations, customer satisfaction, and channel conflicts in collaboration with Channel Operations, Sales, and cross-functional teams.
Collaborate with fellow Regional CAMs and monitor industry trends to adapt regional strategies to changing market demands.