Document Control Records Management - Content Manager - Junior

Mindlance • Westlake, TX

7h • Hybrid

About The Position

A major financial services company is looking for a Change Management Communications Specialist to support enterprise and transformation level initiatives by executing change management activities and developing clear, engaging communications that help employees understand what's changing, why it matters, and what's expected of them. In this role, you will support change managers in executing core change management activities including stakeholder analysis, impact assessments, and readiness inputs. You will draft and maintain change communications such as emails, announcements, talking points, FAQs, and leader toolkits, tailor messaging by audience, partner with training and change leads to ensure communications align with learning moments and rollout timing, maintain communications calendars, support leader enablement, and track communication deliverables.

Requirements

• 2–4 years of experience in change management, internal communications, or project communications
• Strong writing and editing skills for business and employee audiences
• Familiarity with basic change management concepts (impacts, adoption, resistance)
• Experience creating PowerPoint decks and written communications
• Comfortable working in fast-moving, evolving environments
• Ability to draft and maintain change communications including emails, announcements, talking points, FAQs, and leader toolkits
• Experience tailoring messaging by audience (leaders, people managers, employees)
• Ability to partner with training and change leads to ensure communications align with learning moments and rollout timing
• Experience maintaining communications calendars and supporting sequencing of messages
• Ability to support leader enablement by preparing cascade materials and presentations
• Experience tracking communication deliverables and gathering feedback or engagement data

Nice To Haves

• Exposure to organizational change frameworks (Prosci or similar)
• Experience supporting technology or process transformation initiatives

Responsibilities

• Execute change management activities
• Develop clear, engaging communications for employees
• Support change managers in executing core change management activities
• Conduct stakeholder analysis
• Perform impact assessments
• Provide readiness inputs
• Draft and maintain change communications (emails, announcements, talking points, FAQs, leader toolkits)
• Tailor messaging by audience
• Partner with training and change leads to ensure communications align with learning moments and rollout timing
• Maintain communications calendars
• Support leader enablement
• Track communication deliverables

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level