Document Control Records Management - Content Manager - Junior

Mindlance • Westlake, TX

1d • Hybrid

About The Position

A major financial services company is seeking a Change Management Communications Specialist to support enterprise and transformation-level initiatives. The specialist will execute change management activities and develop clear, engaging communications that help employees understand what is changing, why it matters, and what is expected of them. The role supports change managers with stakeholder analysis, impact assessments, and readiness inputs.

The specialist drafts and maintains communications—including emails, announcements, talking points, FAQs, and leader toolkits—and tailors messages for leaders, people managers, and employees. They partner with training and change leads to align communications with learning moments and rollout timing, maintain communications calendars and message sequencing, prepare leader cascade materials and presentations, and track communication deliverables and feedback or engagement data.

Requirements

• 2–4 years of experience in change management, internal communications, or project communications.
• Strong business writing and editing skills for business and employee audiences.
• Familiarity with basic change management concepts, including impacts, adoption, and resistance.
• Experience creating PowerPoint decks and written communications.
• Comfort working in fast-moving, evolving environments.
• Ability to draft and maintain change communications, including emails, announcements, talking points, FAQs, and leader toolkits.
• Ability to tailor messaging by audience, including leaders, people managers, and employees.
• Ability to partner with training and change leads to align communications with learning moments and rollout timing.
• Experience maintaining communications calendars and supporting message sequencing.
• Ability to support leader enablement by preparing cascade materials and presentations.
• Experience tracking communication deliverables and gathering feedback or engagement data.
• A bachelor's degree in Communications, Marketing, Business, Organizational Development, or a related field is preferred; an equivalent combination of education, experience, and training is acceptable.

Nice To Haves

• Exposure to organizational change frameworks such as Prosci or similar.
• Experience supporting technology or process transformation initiatives.

Responsibilities

• Support change managers with stakeholder analysis, impact assessments, and readiness inputs.
• Draft and maintain change communications, including emails, announcements, talking points, FAQs, and leader toolkits.
• Tailor messaging for leaders, people managers, and employees.
• Partner with training and change leads to align communications with learning moments and rollout timing.
• Maintain communications calendars and support message sequencing.
• Prepare cascade materials and presentations to support leader enablement.
• Track communication deliverables and gather feedback or engagement data.
• Create PowerPoint decks and presentations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level