Change Management Associate

Lenovo • Morrisville, NC

9d

About The Position

The Change Management Analyst supports the delivery of change management activities for business, technology, and organizational initiatives. The role partners with program managers, project teams, and stakeholders to help ensure employees are informed, prepared, and supported through change. It is described as an opportunity to build foundational experience in change management and organizational effectiveness.

The position supports change plans, impact assessments, stakeholder mapping, readiness activities, communications, training, measurement, and post-implementation reviews. It collaborates with project managers, HR, communications, business teams, leaders, and managers.

Requirements

• Bachelor’s degree in Business, Human Resources, Communications, Psychology, or a related field, or equivalent experience.
• 6+ years of experience in change management, HR, communications, project coordination, or a related field.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong organizational and attention-to-detail skills.
• Willingness to learn and adapt in a fast-paced environment.
• Collaboration and teamwork skills.
• Basic analytical and problem-solving skills.
• Professional curiosity and a growth mindset.

Nice To Haves

• Internship or project experience supporting organizational change, transformation, or system implementations.
• Familiarity with change management concepts or methodologies such as ADKAR or Kotter.
• Experience using collaboration and project tools such as Microsoft 365, Teams, and SharePoint.

Responsibilities

• Support the development and execution of change management plans under the guidance of a program manager.
• Assist with change impact assessments, stakeholder mapping, and readiness activities.
• Help identify potential risks and resistance to change and escalate insights as needed.
• Work closely with project managers, HR, communications, and business teams.
• Support leaders and managers with change-related materials and messaging.
• Participate in meetings and workshops to understand stakeholder needs.
• Assist in creating change communications such as emails, presentations, FAQs, and intranet content.
• Track communication delivery and support feedback collection.
• Ensure messaging is clear, consistent, and audience-appropriate.
• Coordinate training logistics, schedules, and materials.
• Support training sessions and learning reinforcement activities.
• Help maintain training documentation and user support resources.
• Track basic change metrics, including training completion, communication reach, and feedback results.
• Assist with surveys, feedback analysis, and reporting.
• Support post-implementation reviews and documentation of lessons learned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level