Change Coordinator

Auto-Owners Insurance • Lansing, MI

1d • Hybrid

About The Position

Auto-Owners Insurance is seeking a Change Coordinator to lead change management efforts by assessing stakeholder readiness, anticipating project impacts, and developing communications that support transitions. The role consults with project teams, coordinates communication plans, and assists with training initiatives to ensure alignment with company policies and business objectives.

The position follows an assigned work schedule at a Company-approved location. A merit-based work-from-home program may be available based on job responsibilities; after initial in-person training, work-from-home time may be offered as defined by the leadership team.

Requirements

• Bachelor’s degree or direct equivalent experience.
• Ability to read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use on a basic level.
• Ability to communicate effectively in oral and written forms.
• Ability to resolve complex issues.
• Ability to maintain confidentiality and data security.
• Ability to assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment.
• Demonstrates innovativeness and continually seeks more efficient ways to process and handle work.
• Ability to work in the U.S. without current or future sponsorship.

Responsibilities

• Assess change readiness among affected individuals and identify key stakeholders.
• Develop an in-depth understanding of assigned projects to anticipate change impacts.
• Lead the design, development, and execution of communications, including fact sheets, internal communications, and business initiatives.
• Serve as the change management lead by consulting and coaching project teams.
• Support training efforts by providing input, documenting requirements, and assisting with the design and delivery of training programs related to initiatives that may affect user workflows, change philosophy, or require additional communication or training support.
• Coordinate and implement project communication plans.
• Ensure alignment with company policies established by Senior Management.
• Collaborate with associates at all levels and across departments.
• Maintain punctual attendance according to an assigned work schedule at a Company-approved location.

Benefits

• Friendly work environment.
• Structured training program.
• Employee mentoring.
• Excellent compensation and benefits package, including a competitive base salary.
• Matched 401(k).
• Fully funded pension plan once vested.
• Bonus programs.
• Paid holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time