Chain Account Specialist

Southern Glazer’s Wine and Spirits, LLC•Spring Valley, NV

About The Position

The Chain Account Specialist serves as the local liaison for chain customers, supporting local execution and effective partnerships among the company, chain customers, and supplier partners. As the primary contact for local issues, this position resolves issues or escalates them as appropriate. The role focuses on operational execution, pricing implementation, inventory management, and customer requests to ensure seamless operations. The position works with local customers and internal account teams to influence sales, manage inventory and forecasts, implement pricing and promotions, and track business performance. It also coordinates account meetings and promotional events, prepares reports, and maintains records for audit compliance and customer reporting. Southern Glazer’s describes itself as North America’s largest total beverage distributor and a family-owned business dating back to 1933. It highlights a culture focused on valuing and supporting employees and providing opportunities for growth and belonging.

Requirements

High school diploma or GED required.
Able to analyze and understand data and information.
Able to use SGWS technology to perform job duties and responsibilities.
Proficient in using mobile devices such as an iPad or smartphone and online communication methods such as email, posting, and texting in a professional manner.
Able to consistently achieve results, including under difficult circumstances.
Able to take responsibility for actions and results and provide consistently high service to customers, suppliers, colleagues, and management.
Collaborative team player.
Able to work in a fast-paced, results-driven environment.
Must maintain a valid and current driver’s license.
Able to travel as needed.
Must be at least 21 years of age.

Responsibilities

Establish local relationships to influence buying patterns, buy rates, and quantities and drive sales volume.
Manage inventory with trade development partners and forecast buy rates, including special and holiday packs with limited availability.
Work within the system with pricing and inventory teams to achieve optimal customer margin rates and price points.
Monitor and implement pricing changes, promotional pricing, and discount management across chain accounts.
Provide account teams with market information and competitive intelligence about pricing, merchandising, and market trends.
Coordinate inventory activities, including stock-level monitoring, replenishment planning, and allocation support.
Support forecasting by providing data inputs, tracking performance against projections, identifying variance drivers, and recommending changes to achieve goals.
Partner with National, Regional, and Corporate accounts teams to execute initiatives quickly and effectively and meet compliance requirements.
Track and report sales performance, inventory turns, and program effectiveness monthly, quarterly, and annually.
Coordinate logistics and follow-up documentation for chain sales calls, account meetings, and account visits.
Prepare and distribute reports to chain account leadership and internal stakeholders.
Support chain account promotional events through administrative coordination and execution tracking.
Maintain accurate records and documentation for audit compliance and customer reporting requirements.
Perform other job-related duties as assigned.