Certified/Registered Medical Assistant

Sweetgrass & SouthernMED Pediatrics•Summerville, SC
•Onsite

About The Position

The Certified/Registered Medical Assistant (CMA/RMA) assists medical providers in delivering high-quality patient care, including patient work-up, laboratory collection, and procedures within the assistant’s scope of practice. Duties are performed in accordance with applicable federal, state, and local regulations and the practice’s established priorities and procedures. This position floats among several offices in the Low Country Region, including Charleston and surrounding areas. The role supports a compassionate, family-centered approach to pediatric health care. The assistant prepares patients for visits, supports providers during examinations, performs laboratory and medication-related tasks as directed, maintains supplies and equipment, and helps coordinate communication and care. The position also requires a commitment to patient safety, confidentiality, quality service, teamwork, accountability, and compliance with regulatory and company policies. The work takes place indoors in a temperature-controlled, smoke-free, handicapped-accessible environment. Duties may involve exposure or potential exposure to blood and bodily fluids and may at times take place under stressful conditions. The position requires the ability to lift, lower, push, pull, and retrieve objects weighing at least 25 pounds.

Requirements

  • Must hold an active RMA or CMA credential.
  • Must be CPR certified.
  • Working knowledge of computer applications.
  • Ability to speak, read, and write effectively.
  • Ability to work independently without direct supervision.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
  • Good visual acuity and ability to communicate verbally.
  • Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Nice To Haves

  • Experience in a pediatric medical practice.
  • Prior experience with electronic medical records.

Responsibilities

  • Escort patients to exam rooms; interview patients; measure and document vital signs and other information in patient charts.
  • Instruct patients about medications and special diets as directed by the medical provider.
  • Explain treatment procedures to patients and prepare them for examinations.
  • Assist physicians during patient examinations.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Stock exam rooms with medical supplies, maintain instruments, and prepare sterilization as required.
  • Prepare and administer medications as directed by the physician.
  • Collect blood according to established procedures and universal precautions and OSHA standards.
  • Remove sutures and change dressings.
  • Maintain required logs and perform assigned checks, including checks of refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid.
  • Process messages from patients and front-office staff to providers.
  • Complete mandatory training and perform other duties as assigned.
  • Provide superior, service-oriented customer experiences and collaborate to coordinate care, resolve concerns, and address the needs of patients, families, physicians, and employees.
  • Consider patient and employee safety and take initiative to identify and eliminate risks.
  • Respect patient privacy and comply with HIPAA confidentiality guidelines.
  • Communicate professionally, build working relationships with colleagues, and identify, analyze, and solve problems.
  • Accept responsibility for decisions and actions; use appropriate resources; and follow regulatory and company policies and procedures.

Benefits

  • Paid time off.
  • Matching 401(k).
  • Annual merit increases.
  • Mental health and counseling programs.
  • Dental and orthodontic coverage.
  • Vision insurance.
  • Health care with low premiums.
  • Short-term disability.
  • Access to virtual health and wellness.
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