Certified/Registered Medical Assistant

KIDZCARE PEDIATRICS•Hampstead, NC

71d

About The Position

The Certified/Registered Medical Assistant (CMA/RMA) assists medical providers in delivering quality patient care, including patient work-up, laboratory collection, and procedures within the assistant’s scope of practice. Duties are performed in accordance with applicable federal, state, and local regulations and the practice’s priorities and procedures. The practice’s mission is to provide high-quality, compassionate care to children and families while making each encounter pleasant and informative and respecting patients’ time and individual needs. The role includes clinical, laboratory, patient communication, and administrative tasks, as well as maintaining safety, privacy, and regulatory standards. The position is based in an indoor, temperature-controlled, smoke-free environment. Exposure or potential exposure to blood and bodily fluids may occur, and work may sometimes involve stressful situations. Pay is determined by years of experience and office location.

Requirements

Active RMA or CMA certification.
CPR certification.
Ability to speak, read, and write effectively.
Ability to work independently without direct supervision.
Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
Good visual acuity and ability to communicate verbally.
Ability to lift, lower, push, pull, and retrieve objects weighing at least 25 pounds.

Nice To Haves

Experience in a pediatric medical practice.
Working knowledge of computer applications.
Prior experience with electronic medical records.

Responsibilities

Escort patients to exam rooms; interview patients; measure vital signs, including weight, blood pressure, pulse, and temperature; and document information in patient charts.
Instruct patients about medications and special diets as directed by the medical provider.
Explain treatment procedures to patients and prepare them for examinations.
Assist physicians during patient examinations.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Keep exam rooms stocked with medical supplies; maintain instruments; and prepare sterilization as required.
Prepare and administer medications as directed by the physician.
Collect blood according to established procedures and universal precautions in accordance with OSHA standards.
Remove sutures and change dressings.
Maintain assigned logs and complete required checks, such as refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Process messages from patients and front-office staff to providers.
Meet position requirements and perform essential functions; complete mandatory training; and perform other duties as assigned.
Demonstrate a service-oriented commitment to superior customer experiences.
Collaborate with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians, and employees.
Consider patient and employee safety and take initiative to identify and eliminate risks.
Respect patient privacy rights and comply with HIPAA confidentiality guidelines.
Communicate professionally and appropriately.
Build working relationships with co-workers and other staff while recognizing individual talents and perspectives.
Identify, analyze, and solve problems.
Accept responsibility for decisions and actions; use appropriate resources to carry out responsibilities; and follow regulatory and company policies and procedures.