Float Certified Medical Assistant

Cabarrus Rowan Community Health Centers•Cabarrus/Rowan, NC

10d•Onsite

About The Position

The Certified/Registered Medical Assistant (CMA/RMA) helps facilitate patient care in the clinic under the supervision of the Director of Clinical Services and the assigned provider. The role is an essential part of the care team throughout the patient visit and may include both clinical and administrative duties. CMA/RMAs guide patients through the appointment process, capture and document clinical and demographic information in the electronic health record, assist providers with procedures, and communicate with patients in various forms and settings. The position requires a high school diploma or GED and graduation from an accredited Medical Assistant Program. Medical Assistant Certification must be obtained within 90 days of hire; CPR and BLS are required. Candidates should have knowledge of medical office protocols and procedures and medical terminology, as well as familiarity with basic computer operations. New graduates or candidates with less than one year of experience are considered. Bilingual ability is preferred. The role involves continuous walking, standing, and moving about; frequent bending, kneeling, crouching, and repetitive hand and finger movements; and frequently lifting, pushing, or moving patients or other objects weighing up to 50 pounds. The position may involve exposure to hazardous fumes, airborne particles, toxic or caustic chemicals, and bodily fluids.

Requirements

Ability to communicate accurately and concisely in English, verbally and in writing.
Interact professionally and in a patient-centered manner with patients.
Work cooperatively with internal staff to deliver safe, effective, quality care.
Plan, prioritize, and complete assigned tasks accurately.
Work effectively under time constraints while maintaining accurate records.
New graduate or less than one year of experience.
Knowledge of medical office protocols and procedures.
Knowledge of medical terminology.
Familiarity with basic computer operations.
High school diploma or GED and graduation from an accredited Medical Assistant Program.
Medical Assistant Certification within 90 days of hire.
CPR and BLS required.
Ability to meet the physical demands of continuous walking, standing, and moving about; frequent bending, kneeling, and crouching; frequent lifting, pushing, or moving of patients or objects up to 50 pounds; repetitive hand and finger movement; and the ability to talk, hear, and smell.
Ability to work in an environment with possible exposure to hazardous fumes, airborne particles, toxic or caustic chemicals, and bodily fluids.

Nice To Haves

Bilingual ability.

Responsibilities

Fulfill patient-care responsibilities for all assigned patient populations, including pediatrics; organize patient flow, greet and escort patients, obtain health histories and vital signs, and perform required screenings.
Maintain accurate documentation in patients’ electronic health records according to established procedures and with appropriate supervision.
Assist with telephone follow-up with patients as directed by the provider or Director of Clinical Services.
Assist with patient health education and follow-up on established plans of care under the direction of the provider or Director of Clinical Services.
Complete assigned clinic maintenance tasks, including setting up instruments and equipment, running equipment tests and controls, cleaning exam and procedure rooms, and documenting completed tasks.
Complete assigned clerical duties, including obtaining lab and X-ray reports, hospital notes, and referral information; completing forms and requisitions; and verifying insurance coverage and patient demographics.
Assist providers with procedures under supervision and accurately document procedure results.
Maintain supplies by inventorying stock, placing orders, and verifying receipt of supplies.
Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Maintain a safe, secure, and healthy work environment by following and enforcing established policies and procedures while providing compassionate care.
Protect patient confidentiality and keep protected health information secure.
Participate in mandatory in-services and drills, staff meetings, and other trainings, including regular educational training for professional development.
Follow the organization’s infection-control guidelines.
Provide translation services upon management’s request.
Perform other duties as assigned.