Certified Pharmacy Technician System Support - Retail Support Group
About The Position
Vanderbilt Health is hiring a Certified Pharmacy Technician System Support for the Retail Support Group. The role provides technical pharmacy and computer systems support, including helping develop, implement, test, and support pharmacy systems and processes. It requires knowledge of pharmacy operations and strong analytical skills to gather information, identify problems, and help resolve system or process issues. The technician serves as a technical resource and central point of contact for technician inquiries, trains new hires and existing staff on systems and workflows, and also staffs in workflow. The position is scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m., with no weekends. The role requires a certified pharmacy technician and three years of relevant experience; retail experience is strongly preferred. The ideal candidate is adaptable, proactive, self-starting, able to multitask, and communicates clearly while collaborating effectively with others.
Requirements
- At least 3 years of relevant work experience.
- Current pharmacy technician certification through PTCB or NHA is required for consideration.
- Tennessee Pharmacy Technician license/certification is listed among the position qualifications.
- Graduate of an approved discipline-specific program.
- Strong understanding of pharmacy systems and general pharmacy operations.
- Ability to take initiative, adapt, multitask, and collaborate effectively with team members.
- Clear and concise verbal and written communication skills.
- Ability to provide concise and accurate answers to inquiries.
Nice To Haves
- Retail pharmacy experience is strongly preferred.
- Self-starter who thrives in a fast-paced environment and is passionate about contributing to team success.
Responsibilities
- Train new hires and existing employees on systems and workflow processes.
- Serve as the central point of contact for technician inquiries.
- Staff in workflow.
- Support implementation and testing of new systems or processes used in the pharmacy.
- Serve as a technical resource to department users and others for pharmacy systems and data management.
- Assist with data management supporting programs, compliance, and safe medication use processes.
- Participate in quality assurance activities related to the medication use process or a specified program.
- Perform additional duties as assigned.
Benefits
- Comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
