Pharmacy Technician Certified-Pavilion Pharmacy Retail

Riverside Hospital•Newport News, VA

About The Position

The Pharmacy Technician II assists with pharmacy activities that do not require a pharmacist’s professional judgment and performs pharmacy-related duties in accordance with department policies and procedures. The technician maintains competency in assigned tasks and functions and oversees designated areas or functions. They arrange work to meet normal and changing workload needs and provide technical support across pharmacy functions. The role supports automation filling, dispensing, inventory management, drug security, regulatory and accreditation readiness, and customer service. Technicians must comply with applicable laws and regulations, HIPAA requirements, Riverside Health System policies, and any practice-setting compounding standards that apply. Required training, certifications, and licenses must be maintained.

Requirements

  • Two years of experience as a pharmacy technician.
  • Virginia Department of Health Professions Registered Pharmacy Technician credential, required upon hire.
  • PTCB or ExCPT certification, required upon hire.
  • Knowledge of medical terminology.
  • Knowledge of prescription drugs and over-the-counter medications.
  • Basic math skills, including pharmaceutical calculations.
  • Knowledge of pharmacy law and regulation.
  • Knowledge of basic pharmacy workflow, pharmacy automation, and pharmacy computer systems.
  • Strong written and verbal communication skills.
  • Ability to prioritize.
  • Excellent customer service skills.

Nice To Haves

  • Graduate of a pharmacy technician training program or equivalent.
  • Two years of pharmacy technician experience in the relevant practice area, such as hospital, retail, or specialty pharmacy.

Responsibilities

  • Perform pharmacy automation fill functions accurately and promptly.
  • Participate in pharmacy preparation for Federal, State, DNV, and specialty pharmacy accreditations.
  • Comply with laws, regulations, and regulatory requirements applicable to the practice setting.
  • Assist pharmacists with dispensing activities, including prescriptions, matching labels, and filling floor requisitions.
  • Provide excellent customer service, respond to customer needs, and follow up to ensure those needs are met.
  • Demonstrate respect, concern, and empathy for the spiritual, cultural, emotional, and informational needs of patients, customers, and coworkers.
  • Follow Riverside Health System policies and procedures and comply with HIPAA requirements.
  • Support departmental productivity, including adjusting hours, shifts, and time off as needed.
  • Comply with the RHS time and attendance policy.
  • Participate in inventory management and drug security.
  • Maintain competency in assigned technician tasks and functions for the practice setting.
  • Complete compounding in accordance with USP 797, USP 800, and/or USP 795 when required by the practice setting.
  • Complete required training and maintain required certifications and licenses.
  • Attend staff meetings and huddles.
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