Certified Pharmacy Technician System Support - Retail Support Group

Vanderbilt University Medical Center•Nashville, TN

About The Position

Vanderbilt Health is hiring a Certified Pharmacy Technician System Support for the Retail Support Group. The position provides expert leadership in using technical pharmacy and computer skills to assist with developing, implementing, and supporting pharmacy systems and processes. It requires knowledge of pharmacy and hospital processes, analytical skills to gather information and identify system or process problems, and strong written and verbal communication. The role also trains pharmacy staff to use pharmacy systems effectively. The position trains new hires and existing employees on systems and workflow processes, serves as a central contact for technician inquiries, and staffs in workflow. The schedule is Monday through Friday between 8:00 a.m. and 5:00 p.m., with no weekends. A comprehensive benefits package may include health, disability, retirement, and/or wellness offerings.

Requirements

  • At least 3 years of relevant experience.
  • Certification as a Pharmacy Technician through PTCB or NHA is required for consideration.
  • Tennessee Pharmacy Technician license (LIC-Pharmacy Technician - Tennessee).
  • Graduate of an approved discipline-specific program.
  • Knowledge of pharmacy systems and general pharmacy operations.
  • Strong analytical skills, including gathering information, identifying problems, and assisting with resolution of systems or process issues.
  • Good written and verbal communication skills, including the ability to communicate clearly and concisely and provide accurate answers to inquiries.
  • Ability to take initiative, adapt, collaborate effectively, and multitask efficiently.
  • Ability to train pharmacy staff in the effective use of pharmacy systems.

Nice To Haves

  • Retail experience is strongly preferred.

Responsibilities

  • Train new hires and existing employees on systems and workflow processes.
  • Serve as a central point of contact for technician inquiries.
  • Provide staffing in workflow.
  • Support implementation and testing of new systems or processes used in the pharmacy.
  • Serve as a technical resource for pharmacy systems and data management to users and department colleagues.
  • Assist with data management supporting programs, compliance, and safe medication use processes.
  • Participate in quality assurance activities related to the medication use process or a specified program.
  • Perform additional duties as assigned.

Benefits

  • A comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings.
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