Certified Peer Support Specialist - Mental Health 351

Telecare Corporation•Garden Grove, CA

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), ensuring each member’s perspective and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing mental health or addiction-related emergencies. The role is part of Telecare’s community program in Central Orange County, Homeless General Population, which addresses the complex housing needs of up to 150 members, many with histories of homelessness and serious mental illness. The program emphasizes engagement and outreach, intensive case management, vocational, educational, and employment support, and housing strategy services. This is a full-time day-shift position, scheduled Tuesday through Saturday from 8:00 AM to 5:30 PM. The expected starting wage is $23.00; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements. The full job description will be provided if selected for an interview.

Requirements

  • High school diploma or GED.
  • Peer certification obtained before hire and maintained throughout employment.
  • Valid, current driver’s license and personal vehicle insurance listing the applicant as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments and groups.
  • Willingness to use a company vehicle to drive clients to appointments and groups.
  • Willingness to use a personal vehicle to attend meetings.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members to support them in exploring, creating, and meeting their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.
  • Drive clients to appointments and groups using a personal vehicle and a company vehicle.
  • Use a personal vehicle to attend meetings.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff, including evening, overnight, and weekend shifts.
  • Free continuing education units (CEUs).
  • Free supervision for a BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount.
  • Company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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