Certified Patient Care Assistant CNA LNA Observation Unit DS

Banner Health•Sun City West, AZ

About The Position

The Certified Patient Care Assistant in the Observation unit provides routine patient care to promote patient comfort and contribute to the patient’s overall plan of care. The role includes ongoing patient data collection and documentation, along with unit support functions that help the nursing unit operate efficiently. The Observation unit is a fast-paced outpatient service that provides continued testing and treatment to determine patients’ admission and discharge needs. Patient populations include PCU services such as cardiac drips, CHF, strokes, and post-catheterization care, as well as medical-surgical patients requiring care for medical diagnoses and pre- or post-surgical needs. The position works under supervision and is responsible for an assigned unit. It involves interaction with staff throughout the facility, as well as patients, families, and physicians, with a strong focus on customer service. The schedule is full-time, day shift, 6:00 a.m.–6:30 p.m., with required weekend rotations. A flat-rate $1-per-hour weekend shift differential is offered. Eligible full-time Certified/Licensed Nursing Assistants may receive a $3,000 hire-on bonus.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, including accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

Licensed Nursing Assistant (LNA) licensure in Arizona.
Recent healthcare experience.
Successful completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care in accordance with policy and standards.
Assist with transportation of patient specimens.
Recognize and report abnormalities or changes in patient health status and responses to treatment to a licensed professional.
Communicate patient status accurately and completely to other caregivers to promote continuity of care.
Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms and keep forms accessible.
Maintain supplies of frequently used patient education materials and assist with ordering patient specimens.
May transcribe and process physician orders using the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisition forms, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, assist with transporting patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.