Certified Occupancy Specialist

Ohio Living • Macomb Township, MI

7d

About The Position

The Certified Occupancy Specialist oversees and performs re-examinations for continued subsidy of current residents in accordance with current federal, state, and local standards, guidelines, and regulations. The role manages the recertification process, conducts interviews, maintains files and correspondence, reviews verification materials, and accurately enters information into computer systems. It also provides customer service to residents, supports rent calculations and recertification paperwork, prepares rent-adjustment notices and ancillary charges, and completes required HUD forms and submissions.

Requirements

• High school diploma or equivalent.
• Occupancy Specialist Certification, or obtain certification within 90 days of employment.
• Working knowledge of federal, state, and local laws, rules, and regulations pertaining to HUD multifamily housing.
• Knowledge of basic mathematics sufficient to calculate rent and resolve discrepancies and EIV errors.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Associate’s degree in public service, business administration, or a related field.
• In the absence of an associate’s degree, two years of experience in the multifamily housing field is preferred.

Responsibilities

• Organize all phases of the recertification process and ensure required deadlines are met.
• Conduct re-examination interviews and processes, and maintain files and correspondence using proper verification methods and the income verification system.
• Review resident files and verification forms for accuracy and completeness, and enter data into computer systems accurately and on time.
• Assist with background checks and move-in and move-out paperwork.
• Answer inquiries about policies and practices related to applications and re-examination processes in a courteous, professional manner.
• Explain rent calculations to tenants and assist with completion of recertification materials as needed.
• Prepare and send rent-adjustment notices in accordance with HUD regulations.
• Submit monthly ancillary charges for rent statements.
• Accurately prepare and complete Form HUD-50059 and submit it to the HUD computer system by required deadlines.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED