Certified Nursing Assistant (CNA), Hospice

John Knox Village•Lee's Summit, MO

About The Position

The Certified Nursing Assistant (CNA), Hospice provides personal care to terminally ill patients and performs related tasks according to the Hospice Aide Plan of Care, as assigned and delegated by the RN Case Manager. The role supports the Village’s mission, values, and service and hospitality (PRIDE) expectations and completes required training. The position is PRN (as needed). The associate works under the supervision of the Village Hospice Clinical Manager and provides no supervision. Work may take place in field settings and patients’ residences, with driving between locations as needed. The role involves exposure to infectious diseases, individuals with challenged mental capacities, and potentially outdoor elements. A post-offer background check and health screening are required. The workplace is nicotine-free and drug-free.

Requirements

  • Education, training, and/or experience typically acquired through a course of study leading to a high school diploma or GED.
  • Missouri CNA certification if working in Missouri; Kansas CNA and Home Health Aide certification if working in Kansas.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before direct patient contact.
  • Valid driver’s license and proof of auto insurance.
  • Ability to work in a field setting and independently, with self-direction within the scope of accountabilities.
  • Knowledge of the physical, psychosocial, and spiritual needs of terminally ill patients and their caregivers.
  • Knowledge and skills necessary to care for and communicate with primarily geriatric patients.
  • Effective written, verbal, and listening skills, including providing feedback that makes clear the message was understood.
  • Ability to develop and maintain positive working relationships with coworkers and clients through timeliness and by establishing trust, confidence, and mutual respect.
  • Ability to set priorities and manage time effectively.
  • Ability to read and interpret safety rules, operating instructions, handbooks, and procedure manuals.
  • Ability to write simple sentences, paragraphs, and correspondence.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, and associates.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to meet the stated physical demands, including lifting, carrying, pushing, pulling, climbing, reaching, bending, coordination, sitting, standing, and walking.
  • Ability to work around infectious diseases and individuals with challenged mental capacities, and to tolerate indoor temperature changes and possible outdoor exposure.

Nice To Haves

  • Two years of recent experience as a Certified Nursing Assistant, including at least one year in hospice, is preferred.
  • Certified Hospice and Palliative Nursing Assistant (CHPNA) certification is recommended.

Responsibilities

  • Provide personal care to patients, assist with activities of daily living, and perform other duties within scope of practice as directed by the RN Case Manager.
  • Follow the Aide Plan of Care.
  • Notify the RN Case Manager of refusal of care or visits, changes in condition, and changes in patient needs during or immediately after visits.
  • Document care provided and communications with the RN Case Manager and/or other IDT members.
  • Complete documentation at the bedside and lock all visits at the end of each visit.
  • Synchronize documentation at least at the beginning and end of the day.
  • Follow departmental policies, procedures, and standards.
  • Attend staff meetings and educational in-services as required by the agency.
  • Provide care consistent with Village Hospice standards of practice.
  • Use other team members as appropriate.
  • Follow safety regulations and requirements.
  • Handle workplace stress and maintain effective relationships with coworkers and customers.
  • Maintain acceptable standards of workplace conduct.
  • Cover the routine schedule.
  • Drive between locations when necessary to provide services.
  • Assist other departments during a declared emergency when called upon.
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