Certified Medical Assistant

Lexington Medical Center•West Columbia, SC

About The Position

The Certified Medical Assistant (CMA), who may be a Certified or Registered Medical Assistant (CMA/RMA), is a member of the patient care team and provides direct and indirect patient care under a Provider’s direction. The role supports patient intake, documentation, vaccine and medication administration, clerical and organizational work, and environmental tasks. It also assists with appointment scheduling and maintaining medical records in the EPIC EHR system, and serves as a provider’s scribe as needed. The CMA records patient information and observations, helps maintain a safe and comfortable care environment, reinforces patient instructions and education, manages medications within policy and scope of practice, and ensures relevant information is correctly entered and associated in the patient chart. The role also schedules appointments, helps arrange referrals and medical-record requests, maintains supplies, and performs other assigned duties.

Requirements

  • High school diploma or equivalent.
  • Successful completion of at least one qualifying medical-assisting education or training pathway: an appropriately accredited medical-assisting education program; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a U.S. military medical-assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health-care-employer training program aligned to a nationally accredited certification exam. The employer-provided program must be completed no later than 90 days after the role’s start date.
  • Must currently hold and maintain an active Medical Assisting certification or registry from a certifying body whose certification program is approved by the Board of Medical Examiners and the Board of Nursing and accredited by the National Commission for Certifying Agencies or another accreditation body recognized by those boards.
  • Current Basic Life Support (BLS) certification, or obtain it within 90 days of hire.
  • Successfully complete the basic LMC CMA competency assessment within the initial probationary period or any extension thereof.
  • No minimum years of experience are specified.

Responsibilities

  • Provide direct and indirect patient care under the direction of a Provider.
  • Support patient intake, documentation, vaccine and medication administration, and clerical, environmental, and organizational tasks.
  • Assist with appointment scheduling and maintain medical record documentation in EPIC.
  • Serve as a provider’s scribe as needed, following LMC policies and procedures for scribes.
  • Participate in patient-care activities and record patient data and observations relevant to patient needs and credentials.
  • Provide safety measures, recognize safety risks, and take appropriate action to prevent injury.
  • Help provide a comfortable care environment and prepare patients for departure by reinforcing instructions and patient education.
  • Manage medications according to LMC policies and procedures and within the scope of the credential.
  • Enter pertinent information into Epic and verify that patient-chart information is correctly entered and associated; take appropriate action as needed for items such as lab labels, requisitions, and visit summaries.
  • Schedule physician appointments, request medical-record copies when indicated, and arrange referrals as requested.
  • Use medical terminology effectively.
  • Maintain clerical supply levels, restock or order supplies, remove outdated forms or supplies, and restock patient-care rooms.
  • Account appropriately for supplies and equipment, identify product needs, and report them to the appropriate person.
  • Assist with environmental checks as required by LMC policy and regulatory agencies.
  • Coordinate multiple tasks, complete assignments within specified time frames, and prioritize work to meet patient and provider needs.
  • Use time, supplies, and equipment efficiently and effectively.
  • Orient and train new employees when asked.
  • Communicate clearly and concisely using electronic, verbal, non-verbal, written, and interpersonal communication skills, and maintain open communication with coworkers.
  • Follow LMC’s Service Expectations and Code of Conduct, accept assignments, follow the dress code, and maintain appropriate hygiene and cleanliness.
  • Participate in change processes and performance-improvement activities by adopting new methods.
  • Maintain required certifications, complete yearly safety training, mandatory classes, and clinical competency assessments, and comply with annual employee-health requirements.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and life insurance benefits beginning day one for benefit-eligible employees.
  • Health care and dependent care flexible spending accounts (FSAs).
  • 403(b) match plan enrollment beginning day one; LHI matches dollar for dollar up to 6%.
  • Employer-paid life insurance equal to one times salary.
  • Optional supplemental life insurance with low-cost premiums, up to three times salary.
  • Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
  • Adoption assistance.
  • Tuition reimbursement.
  • Student loan forgiveness.
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