The Certified Medical Assistant (CMA), who may be a Certified or Registered Medical Assistant (CMA/RMA), is a member of the patient care team and provides direct and indirect patient care under a Provider’s direction. The role supports patient intake, documentation, vaccine and medication administration, clerical and organizational work, and environmental tasks. It also assists with appointment scheduling and maintaining medical records in the EPIC EHR system, and serves as a provider’s scribe as needed. The CMA records patient information and observations, helps maintain a safe and comfortable care environment, reinforces patient instructions and education, manages medications within policy and scope of practice, and ensures relevant information is correctly entered and associated in the patient chart. The role also schedules appointments, helps arrange referrals and medical-record requests, maintains supplies, and performs other assigned duties.
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Career Level
Entry Level
Education Level
High school or GED