Certified Medical Assistant (CMA)- Towne Lake Family Medicine

5000 Wellstar Medical Group, LLC•Woodstock, GA

47d

About The Position

The Certified Medical Assistant (CMA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that promote efficient patient care. Working closely with patients in a fast-paced medical setting, the MA performs front- and back-office functions under the direction of the Nurse Supervisor and/or Practice/Office Manager. The role includes collecting and recording vital signs and other pertinent patient information, preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, with patient safety and experience at the center of care. The position requires competency to serve patients of all ages. The MA provides relationship-based, patient-centered care that reflects patient-specific characteristics and cultural diversity. The role also involves collaborating with providers, nurses, and clinical staff; contributing to quality improvement and professional development; and supporting responsible use of supplies and other resources. The MA may assist with front-office operations, train new team members or students, and provide staffing coverage as needed.

Requirements

High school diploma/GED and a medical assisting certificate.
Current certification from one of the following medical assisting credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA); required upon hire.
Current BLS card from the American Heart Association; required upon hire. The posting also lists BLS, ARC-BLS, or BLS-I as acceptable certifications.
Ability to work quickly and efficiently to ensure patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Strong organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting is preferred.
At least one year of experience in the area or specialty to which the candidate is applying is preferred.

Responsibilities

Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated during office visits and respond to patient requests outside visits.
Maintain patient safety and provide collaborative, communicative, patient-centered care.
Gather and record vital signs and other pertinent patient information, and document treatment in the medical record.
Coordinate tests and follow-up care.
Assist with check-in, check-out, scheduling, and other non-clinical front-office functions as needed.
Provide care in accordance with recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and standards.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
May serve as a preceptor for onboarding or training team members, trainees, or students.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and seek relevant training or mentorship.
Use supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are low.
May provide staffing coverage for absences, vacation, or leave.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.