Certified Medical Assistant (CMA)- Hogansville Family Medicine

Wellstar Health System•Hogansville, GA

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and other healthcare professionals to facilitate efficient patient care. The role works closely with patients in a fast-paced medical setting, performing front- and back-office functions under the direction of the Nurse Supervisor and/or Practice/Office Manager. The CMA gathers and records vital signs and other pertinent patient information, prepares patients and rooms for examinations, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The CMA anticipates patient needs and symptoms, responds appropriately, and keeps patient safety and experience central to care delivery. The position requires competency to serve patients of all ages. The CMA provides relationship-based, patient-centered care that reflects population-specific needs and cultural diversity. The role collaborates with patients and their families, providers, nurses, and clinical staff; follows applicable clinical standards, laws, regulations, and organizational policies; participates in meetings and quality improvement activities; and completes ongoing competency assessments and education. The CMA uses supplies responsibly, alerts supervisors or ordering staff when supplies are low, may provide coverage for staff absences, and performs other assigned duties.

Requirements

High school diploma or general education credential and a medical assisting certificate.
Current certification from an accepted credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Current Basic Life Support card from the American Heart Association; accepted listed certifications include BLS, ARC-BLS, or BLS-I.
Ability to work quickly and efficiently to support patient comfort and satisfaction.
Strong ability to read, write, and speak English.
Basic computer skills.
Organized and attentive to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting; one year minimum preferred.
Experience in the area or specialty to which the candidate is applying.

Responsibilities

Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatments.
Carry out orders generated during office visits and respond to patient requests outside office visits.
Maintain patient safety and help keep patients at ease through collaborative, communicative care.
Gather and record vital signs and other pertinent patient information, and document treatment in the medical record.
Coordinate tests and follow-up care.
May support front-office operations, including check-in, check-out, scheduling, and other non-clinical functions.
Provide patient care consistent with recognized clinical practice guidelines and applicable laws, regulations, organizational policies, and standards.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
May serve as a preceptor for onboarding or training new team members, trainees, or students.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; reflect on performance and pursue relevant training or mentorship.
Use material resources efficiently, minimize waste of medical supplies and medications, and notify supervisors or ordering staff when supplies are running low.
May provide staffing coverage for absences, vacation, and leave.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.