Certified Medical Assistant

NURSE PRACTITIONER GROUP LLC•Pasadena, CA

About The Position

The Certified Medical Assistant is a patient-facing role that may require working in a clinical setting. The position is part of the VBA MDE (Veterans Benefits Administration Medical Disabilities Examinations) program, supporting Veterans at contracted clinical facilities. Medical assistants may temporarily work at the Culver City location before permanently transferring to the Pasadena site. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role includes clinical support such as performing EKGs, PFTs, phlebotomy, other lab work and specimen collection, visual acuity screening, and taking vital signs. It also involves greeting Veterans, escorting them to exam rooms, reporting no-shows, and helping licensed providers with patient examinations. PFT training is provided by the client, and EKG equipment manuals are available on-site. The Medical Assistant also performs routine front- and back-office administrative work, including answering phones, scheduling and confirming appointments as needed, preparing schedules, data entry, retrieving documents, filing, and using EMR and Microsoft Office applications. The role manages supply inventory, escalates shortages, and helps keep the facility tidy and organized. Additional site or administrative duties may be assigned. The position operates in a healthcare setting and routinely involves contact with patients who may have contagious illnesses. The job requires a multidisciplinary, self-motivated team member with strong attendance, communication, organizational, interpersonal, analytical, and problem-solving skills who can follow instructions and work independently with little or no supervision.

Requirements

  • Associate degree in Medical Assisting, graduation from an accredited vocational Medical Assistant program, and/or military equivalent.
  • If required by the state of operation, maintain unrestricted, good-standing Certified Medical Assistant (CMA) certification.
  • Phlebotomy certification from an accrediting training course when required by state requirements.
  • Active, current Basic Life Support (BLS) certification.
  • Successfully pass a National Agency Check with Inquiries (NACI) background investigation.
  • Valid U.S. driver’s license and ability and willingness to drive between work locations, if applicable.
  • At least four years of relevant clinical experience in areas such as Primary Care, Family Care, Internal Medicine, Occupational Health, or Urgent Care.
  • Willingness to complete CAOCH and Drug Testing Collection Certifications.
  • Strong written and oral communication, organizational, problem-solving, analytical, and interpersonal skills.
  • Ability to work well with a multidisciplinary team, problem-solve, and work independently with little or no supervision.
  • Ability to understand and follow written and verbal instructions; reliable attendance and punctuality.
  • Skill in using EMR and Microsoft Office Suite applications.

Nice To Haves

  • Experience working with Veterans, Service Members, and Federal Employees.
  • Previous experience performing EKGs, PFTs, ABIs, venipuncture, and lab processing.
  • Current certification in Audio and Drug Testing Collection.

Responsibilities

  • Perform EKGs, PFTs, phlebotomy, lab work and specimen collection, visual acuity screening, vital signs, and other assigned clinical tasks.
  • Greet Veterans and escort them to exam rooms.
  • Report no-shows to the client.
  • Keep the facility tidy and organized.
  • Perform routine front- and back-office duties, including answering phones, scheduling and confirming appointments as needed, and preparing schedules.
  • Complete data entry, including referral contracts and post-appointment information; prefill documents; retrieve documents; and file records.
  • Assist with patient examinations under the direction of a physician or other licensed provider.
  • Manage supply inventory and escalate supply gaps promptly.
  • Assist with other site, administrative, and assigned duties during downtime or as required.
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