Certified Medical Assistant (CMA) - Spravato

LifeStance Health•Forest Acres, SC

3d•$21 - $24•Onsite

About The Position

The Spravato Medical Assistant serves as a point of contact for coordinating medical care and supports patients and psychiatric clinicians. The role helps ensure quality customer service as patients navigate mental healthcare and oversees the daily operation and management of clinical therapies under a physician’s direction. This is a 100% onsite position in the Forest Acres neighborhood, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The posting says the selected candidate should start within three weeks. The Medical Assistant greets and rooms patients, obtains weights and vital signs, reviews medical information and medications, administers ordered medications, monitors patients during treatment, and provides treatment instructions and education. The role also manages documentation, consents, clinical logs, supplies and inventory, medication and pharmacy coordination, referrals, and administrative support for clinicians. The position requires a South Carolina Certified Medical Assistant credential, high school education or equivalent, and at least three years of Medical Assistant experience.

Requirements

Certified Medical Assistant (CMA) in South Carolina.
High school diploma or equivalent.
At least 3 years of experience as a Medical Assistant.
Current BLS certification.
Ability to multitask and prioritize duties to support a high-quality patient experience.
Ability to work independently and as a team member.
Strong written and verbal communication skills.
Proficiency with computer software applications, including Microsoft Office and electronic medical records.
Ability to handle sensitive and confidential information in accordance with HIPAA.
Understanding of documentation standards.

Nice To Haves

Associate’s or bachelor’s degree.

Responsibilities

Promote a positive work environment and support in-office engagement activities and company culture.
Respond promptly and appropriately to patient needs, including potentially difficult or emotional situations.
Communicate effectively with peers, clinicians, and patients to support patient care and clinician satisfaction.
Oversee daily clinical therapy operations under the direction of the physician.
Greet and room patients; obtain weights and vital signs; review relevant medical information and current medications; and administer medications as ordered.
Review patient appointment screeners and alert the physician to abnormal or high scores.
Provide patients with clear treatment instructions and education.
Ensure required documentation and consents are signed before treatment and confirm the correct patient and medication dose before administration.
Monitor and assess patients throughout their stay.
Maintain accurate clinical logs and complete clinic preparation for the next shift.
Review new patient intakes and collaborate with psychiatric clinicians regarding paperwork.
Build professional relationships with new and existing patients.
Submit charting and documentation promptly for each patient.
Organize supplies, monitor expiration dates and stock levels, and report inventory needs.
Maintain compliance with DEA regulations governing controlled substances.
Maintain a safe and clean work environment in accordance with procedures, rules, and regulations.
Assist psychiatric clinicians with prior authorizations, lab orders, patient letters, records requests, and patient forms or paperwork, including FMLA-related paperwork.
Coordinate communication among patients, medical staff, and pharmacies, including medication deliveries, and ensure pharmacy information in medical records is accurate.
Assist with coordination of internal and external referrals for specialty care.
Provide general administrative support to clinicians, including sending letters and faxes, and coordinate responses to additional patient questions.
Behave ethically and ensure conduct aligns with company standards and values.
Build positive working relationships and cooperate with others to set goals, resolve problems, and make decisions.
Look for ways to improve processes and performance; assess problems, gather relevant information, develop solutions, and make recommendations or resolve issues.
Adapt responsibilities to the needs of the company.
Set priorities, develop work schedules, monitor progress, and maintain accurate data and communications.
Resolve disagreements cooperatively and in ways that do not undermine others or affect patient care.