Certified Medical Assistant

Genesis Healthcare System

About The Position

Provides patient care in a physician office setting and assists providers and staff in coordinating care. Serves as a primary liaison among patients, families, staff, and providers. The role is in the Pain Management GHS department, on the day shift, with 24 scheduled weekly hours. The position requires a high school diploma or equivalent and a Certified Medical Assistant or registered medical assistant credential through an appropriate board, either at hire or within six months of hire. The role also requires knowledge of medical terminology, anatomy and physiology, laboratory techniques, clinical and diagnostic procedures, pharmacology, office practices, patient relations, medical law and ethics, and ICD and CPT coding and reimbursement systems. Strong critical thinking and communication skills are required. Employees are expected to uphold Genesis’s mission and values, provide compassionate and respectful patient-centered care, protect patient privacy, and contribute to a safe, clean, and healing environment. The work may involve exposure to potentially dangerous or infectious materials and use of personal protective equipment. Occasional overtime may be required, and hours may be shortened to meet business needs. The position requires extended periods of sitting, standing, stooping, pushing, pulling, bending, and walking, and the ability to lift 50 pounds to waist level. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or equivalent.
Must hold a Certified Medical Assistant credential through an appropriate board (such as the American Association of Medical Assistants) or be registered through an appropriate board (such as the American Registry of Medical Assistants), or obtain one of these qualifications within six months of hire.
For eligibility for NHA certification through an organization-proctored exam: at least one year of supervised clinical work experience within the last three years, or completion of a health-field training program within the last five years.
Knowledge of medical terminology, anatomy, and physiology.
Understanding of laboratory techniques.
Knowledge of clinical and diagnostic procedures.
Demonstrated pharmacology knowledge and ability to administer medication.
Knowledge of office practices, patient relations, medical law, and ethics.
Demonstrated understanding of coding and reimbursement systems, including ICD and CPT.
Ability to analyze and interpret clinical data and apply critical thinking to make appropriate interventions.
Excellent verbal and written communication skills.
Ability to work around potentially dangerous or infectious materials and follow extensive safety precautions, including use of personal protective equipment when required.
Ability to sit, stand, stoop, push, pull, bend, and walk for extended periods.
Ability to lift 50 pounds to waist level.

Responsibilities

Assist physicians with examinations and other office procedures.
Schedule diagnostic tests, surgeries, and pre-admission testing.
Perform initial-response screening according to physician-approved protocols.
Perform tests and procedures, including CLIA-waived tests, electrocardiography, respiratory testing, and phlebotomy by venipuncture and capillary puncture.
Prepare and administer oral and parenteral medications, excluding IV medications, and immunizations as directed by a physician and permitted by state law.
Administer patient injections.
Call prescriptions into pharmacies as directed by the physician.
Act as a liaison among physicians, patients, and patients’ families.
Follow Standard Precautions, including handwashing and biohazardous-material procedures, and apply aseptic technique and infection controls.
Collect and process specimens.
Maintain examination and treatment rooms, including supplies and equipment inventory.
Recognize and respond to emergencies.
Obtain and record patient history, obtain vital signs, and prepare patients for examinations, procedures, or treatment.
Accurately document patient communications and clinical treatments, including medication and immunization records.
Prepare patient information packets.
Treat patients, coworkers, visitors, and volunteers with courtesy, compassion, empathy, and respect; anticipate and respond to their needs.
Communicate effectively, protect dignity and privacy, handle confidential information appropriately, and respond to requests in a timely manner.
Promote patient and employee safety through safe patient and materials handling, infection precautions, appropriate protective equipment, and awareness of slips, trips, and falls.
Help maintain a safe, clean, and quiet work and care environment.