Certified Medical Assistant - OB/GYN - Austell

Wellstar Health System•Austell, GA

About The Position

The Medical Assistant supports physicians and other healthcare professionals by performing clinical and administrative tasks that enable efficient patient care delivery. The role works closely with patients in a fast-paced medical setting, handling front- and back-office functions. Under the direction of the Nurse Supervisor and/or Practice/Office Manager, the Medical Assistant gathers and records vital signs and other pertinent patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The Medical Assistant anticipates patient needs and symptoms and responds appropriately, keeping patient safety and experience central to care delivery. The role requires competency in serving patients of all ages. The position provides relationship-based, patient-centered care adapted to patients’ population-specific characteristics and cultural diversity. It prepares patients, rooms, and equipment; assists physicians and APPs with treatment; carries out orders and responds to requests arising outside office visits; and may support check-in, check-out, scheduling, and other front-office functions. The Medical Assistant collaborates with providers, nurses, and clinical staff; participates in huddles, meetings, workgroups, and quality improvement; and may help onboard or train new team members, trainees, or students. The position also completes required competency assessments and education, seeks ongoing professional development, uses supplies responsibly, and may provide staffing coverage for absences, vacations, and leave. It must comply with Wellstar policies, standards of work, and code of conduct.

Requirements

High school diploma or GED.
Medical assisting certificate.
Upon hire, hold BLS, American Red Cross BLS, or BLS Instructor certification.
Upon hire, hold one medical assistant credential: CMA, NRCMA, NCMA, RMA, or CCMA.
Current certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Able to work quickly and efficiently to assure patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Organized and attentive to detail.
Able to engage in teamwork and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least 1 year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care that reflects patients’ population-specific characteristics and cultural diversity.
Partner and communicate with patients and, when appropriate, their significant others or family to help keep patients at ease.
Prepare patients for visits with physicians and APPs.
Prepare rooms and equipment and assist physicians and APPs with patient treatment.
Carry out orders generated during office visits and respond to patient requests arising outside office visits.
Maintain patient safety at all times.
Support front-office operations as needed, including check-in, check-out, scheduling, and other non-clinical functions.
Provide care in accordance with recognized clinical practice guidelines and standards for medical assisting.
Comply with applicable laws and regulations, organizational and industry standards, Wellstar policies and procedures, and clinical competencies.
Collaborate with providers, nurses, and clinical staff to promote continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
Promote inclusive teamwork and collaboration.
Serve as a preceptor to support onboarding or training of team members, trainees, or students when asked.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; reflect on performance and seek relevant training or mentorship.
Use material resources responsibly, minimize supply and medication waste, and alert supervisors or ordering staff when supplies are low.
Provide staffing coverage for absences, vacations, or leave when asked.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.