Certified Medical Assistant

GoHealth Urgent Care - UCSF Health•The Woodlands, TX

13h

About The Position

The Certified Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, gathers patient information and medical history, measures vital signs, and prepares examination rooms. The Medical Assistant may collect blood samples and prepare specimens for laboratory analysis, and performs point-of-care testing as needed. The position also supports front-desk operations, patient communication, medical records, supplies, equipment quality controls, and daily opening and closing procedures. The listed hourly rate is $18.00–$25.00, with monthly incentive pay based on performance metrics.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following certifications is required: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
In lieu of an approved medical assistant certification, the posting accepts graduation from an accredited school of nursing, LPN or RN credentials, EMT certification through the National Registry of Emergency Medical Technicians, or CNA certification.
Basic medical assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a medical assisting program preferred.
Medical Assistant experience preferred.
Front Desk experience preferred.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Conduct preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to the provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide results or information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.