Certified Medical Assistant

Texas Children's Medical Center•Conroe, TX

About The Position

The Certified Medical Assistant gathers patient information and works with the healthcare team to assess and provide age-appropriate care. The role assists with examinations, treatments, laboratory testing, patient education, and referrals while following practice protocols. It also supports clinical operations through accurate documentation, patient follow-up, infection control, quality procedures, and clear communication with patients, families, providers, and the care team.

Requirements

  • High school diploma or GED.
  • Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that this education is not required for certification.
  • Basic Life Support certification from the American Heart Association.
  • One qualifying credential: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, licensed paramedic, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA.

Nice To Haves

  • 1 year of related experience preferred.

Responsibilities

  • Collect and accurately document patient information, vital signs, BMI, height, weight, medications, allergies, and reasons for visits.
  • Prepare patients for examinations; assist providers with treatments and testing; and document care within the scope of practice.
  • Coordinate follow-up care for laboratory results, emergency room visits, and other patient needs.
  • Administer medications and immunizations as directed by physicians; document administration and adverse reactions; and immediately report errors.
  • Identify patients eligible for the Vaccines for Children Program and follow program documentation and management procedures.
  • Provide and document patient and family education as instructed by providers or practice protocols.
  • Coordinate referrals, verify coverage, complete and transmit authorized referral documentation within 2 business days, and track follow-up reports.
  • Collect and process specimens, perform laboratory tests and quality checks, and maintain testing equipment and records.
  • Coordinate outside laboratory services, track outstanding results, notify providers, and report laboratory errors and quality issues.
  • Screen and document patient calls, provide telephone guidance and prescription refill support under provider direction, and respond appropriately to emergencies.
  • Maintain clinical supplies and medication inventories and follow infection control, CLIA/COLA, and OSHA requirements.
  • Communicate clearly with patients and families, participate in care team meetings and quality improvement initiatives, and maintain certification through documented continuing education.
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