Certified Medical Assistant, Pediatric Health

People's Community Clinic•Austin, TX
•$22 - $25•Onsite

About The Position

The Medical Assistant supports People's Community Clinic's mission by helping ensure patients are served in a manner that enhances their dignity and welfare, and that clinic resources are used efficiently and in accordance with clinic policies and risk management protocols. As a member of a care team, the Medical Assistant coordinates patient care and supports patients and families in self-management, self-efficacy, and behavior change. Care team members assess and manage the health needs of the patient population and communicate effectively with all patients, especially vulnerable populations. The position is located at 1101 Camino La Costa, Austin, Texas. The schedule is Monday through Friday, 7:45 a.m. to 5:00 p.m., with at least one evening clinic per week on Monday, Tuesday, or Thursday. On the evening clinic day, the schedule shifts to 11:45 a.m. to 8:00 p.m. Other schedules may be considered based on operational needs. Compensation is $22.00 to $25.25 per hour, based on experience and qualifications.

Requirements

  • High school diploma or GED.
  • Successful completion of a Medical Assistant externship.
  • Medical Assistant certification; certification must be completed within the first 90 days of employment and may be reimbursed by People's Community Clinic.
  • CPR certification.
  • Demonstrated knowledge of Medical Assistant protocols relating to patient care, provider assistance, examination rooms, and records maintenance.
  • Excellent customer service skills and ability to interact effectively with a diverse population.
  • Ability to work independently with minimal supervision.
  • Strong oral and written communication skills.
  • Ability to be patient and flexible, and to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Work as a member of the health care team to help ensure excellent patient care.
  • Greet patients and escort them to the assigned examination room.
  • Document appropriate history, vital signs, and chief complaint for the visit type.
  • Prepare patients for the appropriate visit type.
  • Assist providers during treatment and procedures.
  • Administer and store medications according to clinic policy.
  • Make referrals as appropriate and necessary, following procedure.
  • Collect laboratory specimens and escort patients to the lab.
  • Administer immunizations and injections as appropriate and requested.
  • Identify opportunities to improve workflow, work processes, and patient care, and cooperate in implementing quality improvements.
  • Adhere to HIPAA guidelines.
  • Maintain inventory and stock examination and treatment rooms with supplies, instruments, and equipment.
  • Follow risk management protocols in the examination room environment.
  • Clean and disinfect non-consumable instruments according to established procedures.
  • Maintain order and cleanliness of the nursing station, chart areas, utility rooms, and examination rooms.
  • Assist nursing personnel with administrative and clerical duties, including locating patient referral resources and completing follow-up paperwork.
  • Ensure all in-house laboratory tests are entered into the electronic medical record.
  • Answer examination-area telephone calls when available and route calls to appropriate personnel.
  • Retrieve charts for callbacks as needed.
  • Notify patients of laboratory results according to People's Community Clinic procedures.

Benefits

  • 18 paid time off days per year and 11 paid holidays.
  • Major medical health insurance coverage; most employees experience $0 in out-of-pocket medical expenses.
  • Dental and vision coverage.
  • Flexible spending accounts.
  • Employer-paid life insurance.
  • Employer-paid short-term and long-term disability.
  • Annual training.
  • 403(b) plan with 5% employer matching.
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